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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Invoice Capture - lack...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Invoice Capture - lack of error Handling Options

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Posted on by Ruben Heinrich 643
Hello Community ! 
 
Has anyone been extensively testing and using the invoice capture Module already?
 
We re having trouble with error handling. 
 
When an in Invoice gehts stuck in the automation process, theres no real way of debugging it. What are we missing? 
 
Is there any monitoring available to see what happens when the process runs? Are there logs we can access?
 
 
Maybe you can share youre Experiences. 
 
Regards from Germany. 
Categories:
Dynamics 365 Finance
I have the same question (0)
  • H.M.Burhan Profile Picture
    H.M.Burhan 390 Super User 2026 Season 1 on at
    Hi Ruben,
     
    Did you try this option to check the Invoice Capture dashboard?

    Open Dynamics 365 Finance, go to the Home page, and then click on Invoice Capture.
     
     
    The system will then take you to the Microsoft Power Automation in a new window. Click on Home, and you will see the dashboard for monitoring the status of captured invoices.
     
     
    or
     
     
    Additionally, you can view the synchronised invoice from Invoice Capture solution and check the status of other vendor invoices in the Vendor Invoice Automation workspace in Dynamics 365 Finance.
     
     
     
    Furthermore, you can check this article — it may be helpful.
     
     
    Cheers,
    Burhan
  • Suggested answer
    Sathish Kumar Palanisamy Profile Picture
    Sathish Kumar Palan... 388 Super User 2026 Season 1 on at
     
    Hi
     
    Error handling in invoice automation relies heavily on the confidence score configured at the channel level. Robust training of the invoice model is critical to consistently achieve high confidence scores for each supplier template, which may require significant time and iteration.
     
    In my experience , non of the invoice has captured automatically and transfer automatically , always require manual intervention for process which require significant time and iteration of invoices process. 
     

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