Share
Report
180Hi All,
I realise that this probably isn't the best place to raise this but I'm not sure where else to do so.
In a couple of MS Help Articles that talk about the process of approving 'mailboxes', I think the wording they use is a bit confusing if not incorrect. At the very least posing this question may help my understanding of another piece of the D365 puzzle.
In Mailbox requires an approval by an Office 365 administrator and Changes to Mailbox approval in Dynamics 365, the process to approve 'mailboxes' is outlined.
In D365, the primary email of a user is required to be approved by a Global or Exchange Admin, with the mailbox able to be tested and enabled by anyone with a System Admin role in D365.
Even the text in the system talks about the email address requiring approval (see the below text in a D365 error message)
"Email cannot be received because the email address of the mailbox <Mailbox Name> requires an approval by an Office 365 administrator. The mailbox didn't synchronize. A notification about this is posted on the alerts wall for the owner of the email server profile Microsoft Exchange Online."
My suggestion: Either the wording in these help articles should change to match the system, or the wording in the D365 errors and GUI should be changed to match the documentation.
In aligning the terminology used, it would reduce confusion for those trying to seek help from this documentation.
All responses (
