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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Invoicing Sales Line w...
Microsoft Dynamics NAV (Archived)

Invoicing Sales Line without changing quantity for the line which is fully invoiced and cancelled through credit memo.

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Posted on by Community Member

Hi,

What is the process to be followed to post invoice for a sale order line which is fully invoiced and later reversed by posting a sales credit memo.

The quantity value and quantity Invoice value are same now and system stops me to invoice more quantity. But fact is, I've posted a sales credit memo for the invoice document and now i need to post sales invoice again.

If I increase quantity, then my order quantity is showing more. Ideally customer's PO quantity should be my Sale order quantity.

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I have the same question (0)
  • Paras mehan Profile Picture
    Paras mehan 3,518 on at

    Hi Sree,

    Can you please give clear vision about your problem where you stucked?

    Best Regards,

    Paras M

  • Suggested answer
    RobertasR Profile Picture
    RobertasR 5,004 on at

    Hi,

    posting the credit memo doesn't affect the original SO for the Qty. Received or Qty. Invoiced.

    Of course, raising the credit memo with item will put the stock back to the warehouse. So you either need to create a new SO, or amend the existing one to increase the Quantity (you can create a new line to match the PO, and the mark original line as 'cancelled/credited' on the line description).

    Robertas

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