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Customer experience | Sales, Customer Insights,...
Suggested answer

QR code scanning app to capture check-ins

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Posted on by 12
Hi,

Hoping someone has some experience with any available Apps that can be downloaded and used at in person events, to scan the personalised QR codes generated in Dynamics Customer Insights - Journeys? Upon scanning the QR code, it should then automatically check in that registrant in Customer Insights - Journeys.

I've had a read through of most of the Microsoft Documentation regarding this, but it seems to be more aimed at the generation of the QR code itself rather than the scanning of it. This note also confused me - surely people aren't building apps themselves to manage this?

 
Thanks for any guidance you can provide.
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  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    QR code scanning app to capture check-ins
    Hi,
     
    You can implement this through the Dynamics 365 Power Apps mobile app.
    Find the Customer Insights-Journeys app in the Dynamics 365 Power Apps mobile app, go to Event,Add New Check-In.
    The Registration ID field includes a scan button that allows the user to take a photo of the attendee's QR code, and when the camera recognizes the QR code, the Check-In fields are automatically populated with attendee details.
     
    Please refer to the following link for details.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
  • Suggested answer
    Megan V. Walker Profile Picture
    1,810 Most Valuable Professional on at
    QR code scanning app to capture check-ins
    This should hopefully help too. Shows how to actually send out the QR Codes dynamically, and then use them to check the person in.  
     

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