web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Possible to relate Cus...

Customer experience | Sales, Customer Insights,...

Unanswered

Possible to relate Customer Voice Survey Response to Lead in Dynamics?

(0) Share

Report

Report

Posted on by Chris_W

120

We have a few users using a link to capture Customer Voice Survey information from prospective leads. In Power Automate, those responses are taken, and a new lead is created in Dynamics with the data.

I'm wondering if there is a way to relate the survey response to the lead record through Power Automate? When we initiate a CV survey through Dynamics, it attaches to the entity and shows up in the timeline—wondering if we can do the same for the anonymous responses that PA uses to create leads.

Thank you!

Chris

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Chris_W 120 on at

Like (0)

Report
Copy link

Link copied!

As a follow-up... I've been attempting to solve this using the UPDATE ROW connector to set the regarding value of the CV response, but it just keeps throwing an error.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 170 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans