Hi folks,
I am jam with this issue.
From what I was told, the former AP got a printing error when she made an inventory prepayment in July. Check #7785 was paid to vendor A and then was voided. She made another payment with the same check # for the right vendor, vendor B and actually sent it out to the vendor. Somehow she made another manual payment that wrongly credited the company's credit card account for the same amount and for same purpose (prepaid inventory without invoice). Now both checking account and credit card account were off.
My new manager told me today that he has a negative check amount in the Bank transaction entry that need to be cleared.
Under Payables Transaction Inquiry- Vendor, previous history documents were removed so that check is not showed up.
In Checkbook Register Inquiry GP shows
Could you please advise what should I do to clear this negative check?
Thank you in advance for your help.
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