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System Slowness

Posted on by 5

Hi, we have been having a problem with our system being extremely slow trying to accomplish a simple task or just trying to open the system at the start of the day.  Is anyone else experiencing this issue?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,035 Super User 2024 Season 2 on at
    RE: System Slowness

    Hi, this is sometimes related to Azure Latency.

    Test the speed of Dynamics 365 Business Central from your location (Azure Latency Test)

    https://yzhums.com/34607/

    And, Where is cloud(SaaS) data actually stored:

    https://yzhums.com/21836/

    https://yzhums.com/21873/

    If there is no customization and it is very slow, it is recommended to submit an SR to Microsoft and let them assist in the investigation.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: System Slowness

    Hello, I am also experiencing a similar issue of slowness in BC online. Initially, I thought it was only a problem with my environment. However, creating and processing a single sales orders takes a much longer time, and other pages take much more time to load as well.

  • RE: System Slowness

    Yes we checked the telemetry and found nothing wrong.  I was just told that Microsoft is sending out a fix, so hopefully we will be back on track tomorrow.  

  • Jam.Rem Profile Picture
    Jam.Rem 15 on at
    RE: System Slowness

    I've been running into the same issue. Takes a bit more than a minute to just get into Business Central, then actions after like opening pages, creating new order, all take 45 seconds to a minute. It all seemed to massively slow down today. Maybe your telemetry might have answers but the telemetry of my system has no errors to pinpoint a cause

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: System Slowness

    If you have Admin permission just check with Telemetry session what is causing the issue, or ask to Admin to check it.

    pastedimage1683646846751v1.png

  • RE: System Slowness

    cloud version

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: System Slowness

    Are you using Business Central On Cloud version?

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