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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Issue with Knowledge a...
Service | Customer Service, Contact Center, Fie...
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Issue with Knowledge article - Create Major version

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Posted on by Jenone C 63
When I perform "Create Major Version", a new Knowledge article is created in draft, and Major version number updated to 2 - This is fine.
Old KA still remains Published, and it is visible under Active articles view - Why is this happening? Is this an issue?
 
Can someone help in understanding this behavior?

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