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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / AD Password Expiration...
Microsoft Dynamics GP (Archived)

AD Password Expiration and the Web Client

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Posted on by Mitch.M 532

I have an environment where we expire the passwords in Active Directory so users can set their own password (since they are single sign-on it's very necessary) but when you login to the GP web client with an expired password you just get an error "Invalid user name or password."

It truly is expired and checking in the event logs I see an Audit Failure event with this failure reason: "The specified account's password has expired."

Does the web client not handle expired AD passwords? Or am I missing something?

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  • Mitch.M Profile Picture
    Mitch.M 532 on at
    RE: AD Password Expiration and the Web Client

    I feel like this should be an easy question to respond to. Maybe the functionality doesn't exist, is being developed, isn't considered important enough, etc.

    Oh well, I guess I'll have to look into creating my own web app real quick since I know there will be others that will not want to manage all user passwords.

  • Mitch.M Profile Picture
    Mitch.M 532 on at
    RE: AD Password Expiration and the Web Client

    No one has any information on this? In development? Not a priority?

  • Mitch.M Profile Picture
    Mitch.M 532 on at
    RE: AD Password Expiration and the Web Client

    Right, I had not tested this much myself. The only clients we have that we host with the web client have their passwords set to never expire. And anyone else that uses the web client on-prem typically have their own internal IT staff handle that. But now we are hosting someone that does not want to have AD passwords that never expire and it has become an issue. I may create a web app for them to reset their passwords, which is fine, but I would have imagined (and hoped) this would be included in the web client like it works with RDWeb.

  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: AD Password Expiration and the Web Client

    Hi Mitch,

    That's an interesting observation that I've not tested so far... My users rarely let their password expire... and I've not switched yet to the web client. We did some testing this summer but not validated the case with an expired AD pwd. Will need to test that with my IT department.

    Maybe Microsoft could chime in here to provide a statement about this ?

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