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Microsoft Dynamics GP (Archived)

GP 10 install failing on Win 7 32-bit

Posted on by 1,405

Clean new Windows 7 32-bit Enterprise PC
I tried installing GP 10.0 using the GP10 Feature Pack 1 DVD with Service Pack 5 and see the error, listed below.
 
All the components install except for "Microsoft Application Error Reporting 11.0" with the error
   "Initialization failed. Review the log file for more details..."

I traced it to DW20.exe which gets "Windows cannot access the specified Device, Path, or file. You
may not have the appropriate permissions to access this item". It is not blocked, I am logged in
as an admin, and I even run under "Run as administrator". No luck, same error

Log
**********************************************************************************************
12/16/2010 4:26 PM: Initializing resources...
12/16/2010 4:26 PM: Finished initializing resources.
12/16/2010 4:26 PM: Initializing components...
12/16/2010 4:26 PM: Finished initializing components.
12/16/2010 4:26 PM: Verifying only one instance running...
12/16/2010 4:26 PM: Finished verifying only one instance running.
12/16/2010 4:26 PM: Verifying OS...
12/16/2010 4:26 PM: Finished verifying OS.
12/16/2010 4:26 PM: Performing custom verification steps...
12/16/2010 4:26 PM: Finished custom verification.
12/16/2010 4:26 PM: Checking component installation states...
12/16/2010 4:26 PM: Finished checking installation states.
12/16/2010 4:27 PM: ERROR: One or more components failed to install correctly.

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  • Greg Willson Profile Picture
    Greg Willson 250 on at
    Re: GP 10 install failing on Win 7 32-bit

    Hi David,

    It sounds like you were able to resolve your own issue.  Glad to hear it.  Feel free to post back if you need further assistance.

    Regards,

    -Greg

  • Verified answer
    DavidM Profile Picture
    DavidM 1,405 on at
    Re: GP 10 install failing on Win 7 32-bit

    Disabling the FortiClient Realtime AV Protection fixed the issue for me.

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