Clean new Windows 7 32-bit Enterprise PC
I tried installing GP 10.0 using the GP10 Feature Pack 1 DVD with Service Pack 5 and see the error, listed below.
All the components install except for "Microsoft Application Error Reporting 11.0" with the error
"Initialization failed. Review the log file for more details..."
I traced it to DW20.exe which gets "Windows cannot access the specified Device, Path, or file. You
may not have the appropriate permissions to access this item". It is not blocked, I am logged in
as an admin, and I even run under "Run as administrator". No luck, same error
Log
**********************************************************************************************
12/16/2010 4:26 PM: Initializing resources...
12/16/2010 4:26 PM: Finished initializing resources.
12/16/2010 4:26 PM: Initializing components...
12/16/2010 4:26 PM: Finished initializing components.
12/16/2010 4:26 PM: Verifying only one instance running...
12/16/2010 4:26 PM: Finished verifying only one instance running.
12/16/2010 4:26 PM: Verifying OS...
12/16/2010 4:26 PM: Finished verifying OS.
12/16/2010 4:26 PM: Performing custom verification steps...
12/16/2010 4:26 PM: Finished custom verification.
12/16/2010 4:26 PM: Checking component installation states...
12/16/2010 4:26 PM: Finished checking installation states.
12/16/2010 4:27 PM: ERROR: One or more components failed to install correctly.
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Hi David,
It sounds like you were able to resolve your own issue. Glad to hear it. Feel free to post back if you need further assistance.
Regards,
-Greg
Disabling the FortiClient Realtime AV Protection fixed the issue for me.
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