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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Incorrect posted servi...
Small and medium business | Business Central, N...
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Incorrect posted service invoice amount

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Posted on by Geemeod 15

After posted the service order,receiving incorrect invoice amount . How to troubleshoot this ?

  • Suggested answer
    Gulshan Shubham Profile Picture
    Gulshan Shubham 2,202 on at
    RE: Incorrect posted service invoice amount

    Hi,

    I believe this report is a customised report.

    Actually, your Total Taxable Amount (GST7) + Total Non Taxable Amount (EXEMPT) must be 3795.33. But, here the GST has also been included in one of these components. I mean, you cant have the Tax itself in your taxable or non taxable amount.

    So, just check it for that. I believe this is the issue.

  • Geemeod Profile Picture
    Geemeod 15 on at
    RE: Incorrect posted service invoice amount

    Yes it computes the wrong value for all transactions

  • Geemeod Profile Picture
    Geemeod 15 on at
    RE: Incorrect posted service invoice amount

    In posted invoice it shows like this 

    pastedimage1590136245374v2.png
    But when I print for invoice it shows the invoice amount as 

    pastedimage1590136304717v3.png

    As per the image Total invoice amount should be 3900 but it calculates the GST amount twice .

  • Suggested answer
    Gulshan Shubham Profile Picture
    Gulshan Shubham 2,202 on at
    RE: Incorrect posted service invoice amount

    Hi,

    You are receiving an incorrect amount in posted service invoice in all the transactions or in a particular document you had this issue.

    Please provide some detail with an example or screenshot.

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