Microsoft Dynamics CRM (Archived)

Xrm.Navigation.openConfirmDialog - Bug when called from HTML Web Resource

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Posted on by Shaun W Harvey

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Hi,

I have been porting an HTML Web Resource from Dynamics CRM 2013 to Dynamics CRM Online (Version 9.1.0.2048).

In the original web resource, we were using the good "old-fashioned" Javascript 'confirm' function to ask if you want to continue.

As part of the upgrade I am now using the new Xrm.Navigation.openConfirmDialog method.

When used from Javascript on Entity Forms. This method seems to work exactly as expected.

However, when I am now using it from an HTML Web Resource......

The Confirm and Cancel Buttons seem to be single blocks of colour (see the screenshot below).

Has anyone else seen this behaviour?

I have replicated it on 4 different browsers (IE 11, Edge, Chrome and Firefox) just to check it wasn't a browser specific issue.

Many Thanks,

Shaun Harvey

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Alex Fun Wei Jie 33,628 on at

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Hi,

can you share your code?

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Shaun W Harvey 242 on at

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Here is the area in question.

So, it is javascript within the HTML Web Resource.

We have some if statements to determine the actual text to display and then the call to openConfirmDialog() itself.

if (self.Mode() == "Create") {

confirmText = "You are about to create Credit Note(s). Do you wish to proceed?";

confirmTitle = "Create Credit Notes";

}

else if (self.Mode() == "Approve") {

confirmText = "You are about to approve Credit Note(s). Do you wish to proceed?";

confirmTitle = "Approve Credit Notes";

}

var confirmStrings = { text: confirmText, title: confirmTitle };

var confirmOptions = { height: 200, width: 450 };

Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(

function (success) {

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Alex Fun Wei Jie 33,628 on at

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Hi,

I tested in my environment.

Try to provide the cancelButtonLabel and confirmButtonLabel. Although the msdn article stated that , it default to Ok and Cancel if nothing is provided. But lets try.

function opendialog()
{
var confirmStrings = { text:"This is a confirmation.", title:"Confirmation Dialog",cancelButtonLabel:"Cancel", confirmButtonLabel:"Open" };
var confirmOptions = { height: 200, width: 450 };
Xrm.Navigation.openConfirmDialog(confirmStrings, confirmOptions).then(
function (success) {
if (success.confirmed)
console.log("Dialog closed using OK button.");
else
console.log("Dialog closed using Cancel button or X.");
});
}

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Alex Fun Wei Jie 33,628 on at

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Hi,

After i removed the CancelButtonLabel and confirmButtonLabel, it is working as expected.

if after you provided the CancelButtonLabel and confirmButtonLabel and still not working.

1. ) try update the browser version

- i am using Version 71.0.3578.98 ( Google Chrome)

2.) Clear all caches.

If nothing is work, I think most probably you should contact Microsoft.

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gdas 50,091 Moderator on at

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Hi Shaun,

What I understand the problem might be related to your HTML . Do you have any kind of default CSS apply in the HTML web resource ?

Can you try with blank html and see its showing or not . In addition you can please compare the difference (when open from the form and open from the html webresource ) of the CSS by checking browser F12 window selector. See which additional CSS applied in that case.

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Shaun W Harvey 242 on at

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Hi,

Setting the button labels seems to have done the trick. Maybe the default values stated in the documentation don't render when called from an HTML Web Resource.

Thanks for your help!

Shaun

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Shaun W Harvey 242 on at

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Hi,

I do have a CSS file for this web resource.

Removing link to the css file did not have any effect. The button labels were still blank.

So, setting the button labels explicitly did the trick.

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