While open the document geting the error message is that 'This transaction isbeing edited by another user'. How to clear this issue to recover the document.
Thanks
Sukumaran
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Hi Sukumaran,
First make sure that there is no one is opening/modifying this document (Preferred that all users exit GP) than try to re-open it. If the same error appear than go to the second resolution:
Please make sure that all users are logged out than do backup for dynamics and company database after that run the followings:
DELETE DYNAMICS..ACTIVITY
DELETE DYNAMICS..SY00800
DELETE DYNAMICS..SY00801
DELETE TEMPDB..DEX_LOCK
DELETE TEMPDB..DEX_SESSION
Finally try to open the document and send us your feedback.
Regards,
Elie
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