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Dynamics CRM Portal with SSO login

Posted on by 90

We are setting up a customer CRM portal where our customers can create their own cases. It is already possible to login with our SSO provider to the portal when the user clicks on the provider button on the sign-in page. The users will come from our other website where they are logged in with SSO. Is there anyway to Pass the SSO info from the website tot the CRM portal so the user is logged in directly? We don't want users to have to press the provider button each time.

Thanks in advance!

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  • Suggested answer
    sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: Dynamics CRM Portal with SSO login

    HI,

    Please follow this link - community.dynamics.com/.../251318

  • Verified answer
    RE: Dynamics CRM Portal with SSO login

    We found a way, I included a script that triggered the signing button on page load. So for the user it seems that they are logged in directly while in the back we do a request to the SSO provider to check if the user is valid logged in.  This seemed the only option since we don't have a SSO provider that is supported directly by dynamics crm

  • Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Dynamics CRM Portal with SSO login

    Hi Niel,

    If the user is being authenticated from Azure AD in other website then he/she will not need to login on CRM Portal again. Portal supports SSO for Azure AD authentication.

    But if authentication is being done other than the Azure AD then there is no direct way to pass the credential to CRM Portal.

    One way I can suggest: Pass the credential either in query string or can store in session/local storage in encrypted format, then on load of portal Login page, decrypt the credential and autopopulate it in username password controls and trigger Login button..

    Can take reference of similar post:

    https://community.dynamics.com/crm/f/117/t/270876


    If found useful, please mark the answer as verified.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.com

     

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