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I cant qualify leads anymore, we changed the SSL cert because the old one was getting ready to expire but now the site is accessible but there is an error and i cant qualify a lead.
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Did you get this issue resolved? I am also facing the exact same problem.
# CRM Tracing Version 2.0
# LocalTime: 2017-05-02 14:07:12.205
# Categories:
# CallStackOn: No
# ComputerName: USFDSRV07
# CRMVersion: 8.0.0000.1088
# DeploymentType: OnPremise
# ScaleGroup:
# ServerRole: AppServer, AsyncService, DiscoveryService, ApiServer, HelpServer, DeploymentService, SandboxServer, DeploymentManagementTools, VssWriter, EmailConnector
[2017-05-02 14:07:12.205] Process: w3wp |Organization:3d87d0e4-30ec-e311-80bc-000c2914a8e4 |Thread: 9 |Category: Platform.Metadata |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 67c07dac-2f7f-40f5-b1eb-6c49338c5e3e | <>c__DisplayClass1.<LoadMetadataContainerFromDatabase>b__0 ilOffset = 0x1A
>Multi-org sharable cache loading system and non-system metadata with build number 8.0.0.1088 and language 1033
[2017-05-02 14:07:48.078] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 563ea4d8-4081-47b9-b367-4db4ea71b628 | CrmEventLog.WriteEntry ilOffset = 0x39
at CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values) ilOffset = 0x39
at AuthenticationTelemetryUtilities.WriteEventLog(EventLogEntryType eventLevel, Int64 eventId, ClaimsPrincipal claimsPrincipal, String context, Exception exception) ilOffset = 0x55
at CertificateProvider.LoadIssuerCertificates() ilOffset = 0x139
at CertificateProvider.get_Instance() ilOffset = 0x27
at TrustedIssuerRegistry..ctor() ilOffset = 0x6
at <>c__DisplayClass7.<GetIdentityConfiguration>b__5() ilOffset = 0x85
at AuthenticationContextExtensions.HandleDatabaseCall(Func`1 action) ilOffset = 0x5
at IdentityConfigurationProvider.<GetIdentityConfiguration>b__4() ilOffset = 0x62
at IdentityConfigurationProvider.InitializeConfiguration(Action action) ilOffset = 0x21
at IdentityConfigurationProvider.GetIdentityConfiguration() ilOffset = 0x22
at SdkServiceHost.InitializeRuntime() ilOffset = 0x1A
at ServiceHostBase.OnOpen(TimeSpan timeout) ilOffset = 0x8
at CommunicationObject.Open(TimeSpan timeout) ilOffset = 0xC3
at HostingManager.ActivateService(ServiceActivationInfo serviceActivationInfo, EventTraceActivity eventTraceActivity) ilOffset = 0x24
at HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) ilOffset = 0x14E
at ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity) ilOffset = 0x0
at HostedHttpRequestAsyncResult.HandleRequest() ilOffset = 0x107
at HostedHttpRequestAsyncResult.BeginRequest() ilOffset = 0x0
at HostedHttpRequestAsyncResult.OnBeginRequest(Object state) ilOffset = 0x9
at AspNetPartialTrustHelpers.PartialTrustInvoke(ContextCallback callback, Object state) ilOffset = 0x20
at HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object state) ilOffset = 0x25
at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) ilOffset = 0x22
at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) ilOffset = 0x5
at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) ilOffset = 0x16
>Failed to write the following event message to the Event Log.
EventType:FailureAudit
EventId=1073759034
Contents:usfd.usfloorsdirect.com{3D87D0E4-30EC-E311-80BC-000C2914A8E4}{00000000-0000-0000-0000-000000000000}CertificateProvider.LoadIssuerCertificates - Signing certificates for token resolution:
Host: usfd.usfloorsdirect.com:80
CertificateProvider.LoadIssuerCertificates - no signing certificates found!
The exception information is:
System.Security.SecurityException: The source was not found, but some or all event logs could not be searched. To create the source, you need permission to read all event logs to make sure that the new source name is unique. Inaccessible logs: Security.
at System.Diagnostics.EventLog.FindSourceRegistration(String source, String machineName, Boolean readOnly, Boolean wantToCreate)
at System.Diagnostics.EventLog.SourceExists(String source, String machineName, Boolean wantToCreate)
at System.Diagnostics.EventLogInternal.VerifyAndCreateSource(String sourceName, String currentMachineName)
at System.Diagnostics.EventLogInternal.WriteEvent(EventInstance instance, Byte[] data, Object[] values)
at System.Diagnostics.EventLog.WriteEvent(EventInstance instance, Object[] values)
at Microsoft.Crm.CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values)
The Zone of the assembly that failed was:
MyComputer
[2017-05-02 14:07:48.218] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 563ea4d8-4081-47b9-b367-4db4ea71b628 | CrmEventLog.WriteEntry ilOffset = 0x39
at CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values) ilOffset = 0x39
at AuthenticationTelemetryUtilities.WriteEventLog(EventLogEntryType eventLevel, Int64 eventId, ClaimsPrincipal claimsPrincipal, String context, Exception exception) ilOffset = 0x55
at IdentityConfigurationProvider.CreateAggregateTokenResolver(X509Certificate2Collection certificates) ilOffset = 0xD5
at <>c__DisplayClass7.<GetIdentityConfiguration>b__5() ilOffset = 0xAE
at AuthenticationContextExtensions.HandleDatabaseCall(Func`1 action) ilOffset = 0x5
at IdentityConfigurationProvider.<GetIdentityConfiguration>b__4() ilOffset = 0x62
at IdentityConfigurationProvider.InitializeConfiguration(Action action) ilOffset = 0x21
at IdentityConfigurationProvider.GetIdentityConfiguration() ilOffset = 0x22
at SdkServiceHost.InitializeRuntime() ilOffset = 0x1A
at ServiceHostBase.OnOpen(TimeSpan timeout) ilOffset = 0x8
at CommunicationObject.Open(TimeSpan timeout) ilOffset = 0xC3
at HostingManager.ActivateService(ServiceActivationInfo serviceActivationInfo, EventTraceActivity eventTraceActivity) ilOffset = 0x24
at HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) ilOffset = 0x14E
at ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity) ilOffset = 0x0
at HostedHttpRequestAsyncResult.HandleRequest() ilOffset = 0x107
at HostedHttpRequestAsyncResult.BeginRequest() ilOffset = 0x0
at HostedHttpRequestAsyncResult.OnBeginRequest(Object state) ilOffset = 0x9
at AspNetPartialTrustHelpers.PartialTrustInvoke(ContextCallback callback, Object state) ilOffset = 0x20
at HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object state) ilOffset = 0x25
at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) ilOffset = 0x22
at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) ilOffset = 0x5
at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) ilOffset = 0x16
>Failed to write the following event message to the Event Log.
EventType:SuccessAudit
EventId=1073759034
Contents:usfd.usfloorsdirect.com{3D87D0E4-30EC-E311-80BC-000C2914A8E4}{00000000-0000-0000-0000-000000000000}CreateAggregateTokenResolver - Loading encryption certificates:
Host: usfd.usfloorsdirect.com:80
Subject: CN=*.usfloorsdirect.com, OU=Domain Control Validated, Thumbprint: 0BABEFC215D3E98D6CF93D961D72F5E916BB5061, Valid On: 04/21/2017 09:35:04, Expires: 04/21/2020 09:35:04
The exception information is:
System.Security.SecurityException: The source was not found, but some or all event logs could not be searched. To create the source, you need permission to read all event logs to make sure that the new source name is unique. Inaccessible logs: Security.
at System.Diagnostics.EventLog.FindSourceRegistration(String source, String machineName, Boolean readOnly, Boolean wantToCreate)
at System.Diagnostics.EventLog.SourceExists(String source, String machineName, Boolean wantToCreate)
at System.Diagnostics.EventLogInternal.VerifyAndCreateSource(String sourceName, String currentMachineName)
at System.Diagnostics.EventLogInternal.WriteEvent(EventInstance instance, Byte[] data, Object[] values)
at System.Diagnostics.EventLog.WriteEvent(EventInstance instance, Object[] values)
at Microsoft.Crm.CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values)
The Zone of the assembly that failed was:
MyComputer
[2017-05-02 14:07:48.299] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 563ea4d8-4081-47b9-b367-4db4ea71b628 | CrmEventLog.WriteEntry ilOffset = 0x39
at CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values) ilOffset = 0x39
at AuthenticationTelemetryUtilities.WriteEventLog(EventLogEntryType eventLevel, Int64 eventId, ClaimsPrincipal claimsPrincipal, String context, Exception exception) ilOffset = 0x55
at IdentityConfigurationProvider.WriteSuccessfulInitializeToEventLog(StringBuilder eventLogInfoStringBuilder) ilOffset = 0x1D
at <>c__DisplayClass7.<GetIdentityConfiguration>b__5() ilOffset = 0x179
at AuthenticationContextExtensions.HandleDatabaseCall(Func`1 action) ilOffset = 0x5
at IdentityConfigurationProvider.<GetIdentityConfiguration>b__4() ilOffset = 0x62
at IdentityConfigurationProvider.InitializeConfiguration(Action action) ilOffset = 0x21
at IdentityConfigurationProvider.GetIdentityConfiguration() ilOffset = 0x22
at SdkServiceHost.InitializeRuntime() ilOffset = 0x1A
at ServiceHostBase.OnOpen(TimeSpan timeout) ilOffset = 0x8
at CommunicationObject.Open(TimeSpan timeout) ilOffset = 0xC3
at HostingManager.ActivateService(ServiceActivationInfo serviceActivationInfo, EventTraceActivity eventTraceActivity) ilOffset = 0x24
at HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) ilOffset = 0x14E
at ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity) ilOffset = 0x0
at HostedHttpRequestAsyncResult.HandleRequest() ilOffset = 0x107
at HostedHttpRequestAsyncResult.BeginRequest() ilOffset = 0x0
at HostedHttpRequestAsyncResult.OnBeginRequest(Object state) ilOffset = 0x9
at AspNetPartialTrustHelpers.PartialTrustInvoke(ContextCallback callback, Object state) ilOffset = 0x20
at HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object state) ilOffset = 0x25
at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) ilOffset = 0x22
at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped) ilOffset = 0x5
at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) ilOffset = 0x16
>Failed to write the following event message to the Event Log.
EventType:SuccessAudit
EventId=17209
Contents:usfd.usfloorsdirect.com{3D87D0E4-30EC-E311-80BC-000C2914A8E4}{00000000-0000-0000-0000-000000000000}GetidentityConfiguration - Initialization:
Host: usfd.usfloorsdirect.com:80
Request Url: usfd.usfloorsdirect.com/.../web
LogFederationProviders - Federation Provider: - Name: adfs.usfloorsdirect.com/.../trust
The exception information is:
System.Security.SecurityException: The source was not found, but some or all event logs could not be searched. To create the source, you need permission to read all event logs to make sure that the new source name is unique. Inaccessible logs: Security.
at System.Diagnostics.EventLog.FindSourceRegistration(String source, String machineName, Boolean readOnly, Boolean wantToCreate)
at System.Diagnostics.EventLog.SourceExists(String source, String machineName, Boolean wantToCreate)
at System.Diagnostics.EventLogInternal.VerifyAndCreateSource(String sourceName, String currentMachineName)
at System.Diagnostics.EventLogInternal.WriteEvent(EventInstance instance, Byte[] data, Object[] values)
at System.Diagnostics.EventLog.WriteEvent(EventInstance instance, Object[] values)
at Microsoft.Crm.CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values)
The Zone of the assembly that failed was:
MyComputer
[2017-05-02 14:07:48.334] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 563ea4d8-4081-47b9-b367-4db4ea71b628 | SdkServiceEndpointBuilder.CreateDefaultBindings ilOffset = 0x30
>ClaimsAuthenticationEndpointBuilder: SSL-OffLoading has not been enabled but scheme passed in is http
[2017-05-02 14:07:48.355] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 563ea4d8-4081-47b9-b367-4db4ea71b628 | SdkServiceEndpointBuilder.BuildEndpoints ilOffset = 0xE
>CreateDefaultEndpointBinding returned null for address: usfdsrv07.usfd.local/.../Organization.svc
[2017-05-02 14:07:51.180] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform.Sdk |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 563ea4d8-4081-47b9-b367-4db4ea71b628 | TraceSource.TraceData ilOffset = 0x68
><TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord" Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Channels.HttpChannelMessageReceiveFailed.aspx</TraceIdentifier><Description>Failed to lookup a channel to receive an incoming message. Either the endpoint or the SOAP action was not found.</Description><AppDomain>/LM/W3SVC/1/ROOT-1-131382292155056151</AppDomain><Source>System.ServiceModel.Activation.HostedHttpTransportManager/59042036</Source><ExtendedData xmlns="schemas.microsoft.com/.../StringTraceRecord"><IsRecycling>False</IsRecycling></ExtendedData></TraceRecord>
[2017-05-02 14:08:21.230] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform.Sdk |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: ce827bb8-53ef-4998-8780-bb37b901cabc | TraceSource.TraceData ilOffset = 0x68
><TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord" Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Channels.HttpChannelMessageReceiveFailed.aspx</TraceIdentifier><Description>Failed to lookup a channel to receive an incoming message. Either the endpoint or the SOAP action was not found.</Description><AppDomain>/LM/W3SVC/1/ROOT-1-131382292155056151</AppDomain><Source>System.ServiceModel.Activation.HostedHttpTransportManager/59042036</Source><ExtendedData xmlns="schemas.microsoft.com/.../StringTraceRecord"><IsRecycling>False</IsRecycling></ExtendedData></TraceRecord>
[2017-05-02 14:08:22.728] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform.Sdk |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: f955f864-a11d-4e87-9988-692d6a507883 | TraceSource.TraceData ilOffset = 0x68
><TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord" Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Channels.HttpChannelMessageReceiveFailed.aspx</TraceIdentifier><Description>Failed to lookup a channel to receive an incoming message. Either the endpoint or the SOAP action was not found.</Description><AppDomain>/LM/W3SVC/1/ROOT-1-131382292155056151</AppDomain><Source>System.ServiceModel.Activation.HostedHttpTransportManager/59042036</Source><ExtendedData xmlns="schemas.microsoft.com/.../StringTraceRecord"><IsRecycling>False</IsRecycling></ExtendedData></TraceRecord>
[2017-05-02 14:08:33.183] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 15 |Category: Platform.Sdk |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 268f44ff-dacb-4ccd-99b9-f278c5b36664 | TraceSource.TraceData ilOffset = 0x68
><TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord" Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Channels.HttpChannelMessageReceiveFailed.aspx</TraceIdentifier><Description>Failed to lookup a channel to receive an incoming message. Either the endpoint or the SOAP action was not found.</Description><AppDomain>/LM/W3SVC/1/ROOT-1-131382292155056151</AppDomain><Source>System.ServiceModel.Activation.HostedHttpTransportManager/59042036</Source><ExtendedData xmlns="schemas.microsoft.com/.../StringTraceRecord"><IsRecycling>False</IsRecycling></ExtendedData></TraceRecord>
I got it to trace and this is the latest log
i went into reports and found this
Machine USFDSRV07
StartTime 5/2/2017 1:08:07 PM
EndTime 5/2/2017 1:08:07 PM
Description Monitoring runtime has logged results successfully.
Failed ApiServer
Success RelyingPartyCertificateTest
Relying Party Encrypting Certificate Test
Success Attempt #1
Retrieving certificate data from config DB
Verifying RelyingPartyEncrypting certificate. Name=CN=*.usfloorsdirect.com, OU=Domain Control Validated
Attempting to retrieve RelyingPartyEncrypting certificate. Name=CN=*.usfloorsdirect.com, OU=Domain Control Validated, Store=LocalMachine\My, StoreFindType=FindBySubjectDistinguishedName
Certificate Lifespan: Valid from 04/21/2017 09:35:04 to 04/21/2020 09:35:04
Remaining certificate lifespan 99.0 % is greater than the configured threshold of 10.0 %
Certificate is not nearing expiration
Failed TrustedIssuerCertificateTest
Trusted Issuer Certificate test
Failed Attempt #1
Retrieving certificate data from config DB
Failed: No TrustedIssuer were certificates found in the config DB
Failed Attempt #2
Retrieving certificate data from config DB
Failed: No TrustedIssuer were certificates found in the config DB
Failed Attempt #3
Retrieving certificate data from config DB
Failed: No TrustedIssuer were certificates found in the config DB
Did Not Complete CheckApiServer
Check API Server.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
A monitoring organization has not been specified.
Did Not Complete VerifyWebsiteIsRunning
Verify the Microsoft Dynamics CRM Website is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Did Not Complete VerifyApplicationAppPoolIsRunning
Verify the CRM Application App Pool is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success AppServer
Did Not Complete CheckCrmReporting
Check CRM reporting.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
A monitoring organization has not been specified.
Did Not Complete CheckFetchBasedReport
Check upload of fetch based report.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
A monitoring organization has not been specified.
Did Not Complete CheckWebApp
Check web app application.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
A monitoring organization has not been specified.
Did Not Complete VerifyWebsiteIsRunning
Verify the Microsoft Dynamics CRM Website is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Did Not Complete VerifyApplicationAppPoolIsRunning
Verify the CRM Application App Pool is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Success VerifyUnzipServiceIsRunning
Verify the Microsoft Dynamics CRM Unzip Service is running
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success AsyncService
Did Not Complete ServiceBusIssuerCertificateTest
Service Bus Issuer Certificate test
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
Test does not apply
Success VerifyAsyncServiceMaintenanceRunning
Verify the Microsoft Dynamics CRM Asynchronous Processing Service (maintenance) is running
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Success VerifyAsyncServiceRunning
Verify the Microsoft Dynamics CRM Asynchronous Processing Service is running
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Success VerifyActiveCrmKeys
Verify active crm keys exist for the deployment.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Key 'CrmTicketKey' is active
Key 'CrmWRPCTokenKey' is active
Key 'CrmEmailCredentialsKey' is active
Key 'CrmTicketKey' is active
Key 'CrmStaticVersionScaleGroupKey' is active
Key 'CrmWRPCTokenKey' is active
All crm keys are active in the deployment
Success VerifyAsyncBacklogTest
Verify Async operations are processed in time.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Retrieving all enabled organizations.
4 organizations found.
Did Not Complete CheckAsyncHealthTest
Compute the async operation backlog volume for this scale group.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
Scale group 00000000-0000-0000-0000-000000000000 is disabled; not executing.
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success DeploymentManagementTools
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success DeploymentService
Did Not Complete VerifyDeploymentWebServiceAppPoolIsRunning
Verify the Microsoft Dynamics CRM Deployment Webservice App Pool is running.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Did Not Complete VerifyWebsiteIsRunning
Verify the Microsoft Dynamics CRM Website is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Failed DiscoveryService
Success RelyingPartyCertificateTest
Relying Party Encrypting Certificate Test
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Retrieving certificate data from config DB
Verifying RelyingPartyEncrypting certificate. Name=CN=*.usfloorsdirect.com, OU=Domain Control Validated
Attempting to retrieve RelyingPartyEncrypting certificate. Name=CN=*.usfloorsdirect.com, OU=Domain Control Validated, Store=LocalMachine\My, StoreFindType=FindBySubjectDistinguishedName
Certificate Lifespan: Valid from 04/21/2017 09:35:04 to 04/21/2020 09:35:04
Remaining certificate lifespan 99.0 % is greater than the configured threshold of 10.0 %
Certificate is not nearing expiration
Failed TrustedIssuerCertificateTest
Trusted Issuer Certificate test
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Failed Attempt #1
Retrieving certificate data from config DB
Failed: No TrustedIssuer were certificates found in the config DB
Failed Attempt #2
Retrieving certificate data from config DB
Failed: No TrustedIssuer were certificates found in the config DB
Failed Attempt #3
Retrieving certificate data from config DB
Failed: No TrustedIssuer were certificates found in the config DB
Did Not Complete VerifyWebsiteIsRunning
Verify the Microsoft Dynamics CRM Website is running.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Did Not Complete VerifyApplicationAppPoolIsRunning
Verify the CRM Application App Pool is running.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success EmailConnector
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success HelpServer
Success VerifyHelpContent
Help Content Server Tests.
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
CheckHelpServer.Test_DefaultHelp
The following exception is expected and handled in the code. It is recorded here for information only. CheckHelpServer.getBaseUrl : System.UriFormatException: Invalid URI: The URI is empty. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind) at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.getBaseUrl(TestLog log)
Did Not Complete VerifyWebsiteIsRunning
Verify the Microsoft Dynamics CRM Website is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Did Not Complete VerifyApplicationAppPoolIsRunning
Verify the CRM Application App Pool is running.
Did Not Complete Attempt #1
The service account of the Microsoft CRM Dynamics Monitoring Service is not a member of the local administrators group so the test was not executed.
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success SandboxServer
Success VerifySandboxServiceIsRunning
Verify the Microsoft Dynamics CRM Sandbox Processing Service is running
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Success VssWriter
Success VerifyVssWriterServiceIsRunning
Verify the Microsoft Dynamics CRM Vss Writer Service is running
Start time: 05/02/2017 19:08:07 End time: 05/02/2017 19:08:07
Success Attempt #1
Success VerifyAllTestsRan
Verifies that all tests have been run
Success Attempt #1
Legend
Success Success Failed Failed Did Not Complete Did Not Complete
ok so i followed the steps and enabled it where are the logs kept
Hi Monty,
I do not appear to be able to divine anything from the entrails of that message in the debugger. The console should be where the error would appear if it is something that can be detected by the browser's developer tools. If this is for an On-Premise CRM installation you may want to have the admin enable Error Tracing while you perform the action generating the error to get more verbose error logging information.
The article below from Microsoft Support contains additional information about how the Error Tracing can be turned on.
support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm
Sincerely,
LoriBeth Blair
Any idea as to why I would not be able to qualify a lead and am getting this generic error
Hi Monty,
If this is due to an SSL certificate error I expect the web browser console should pick it up. To determine this
1. Press F12 on your browser while on the page before taking the action that generates the error.
2. Navigate to the Console Tab of the Browser Tools as per the screenshot below
3. Check for any error messages and/or share a screen shot as appropriate
Sincerely,
LoriBeth Blair
the download error log button is greyed out
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