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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Where do I turn of the...
Customer experience | Sales, Customer Insights,...
Suggested answer

Where do I turn of the "Auto captiure function"

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Posted on by The Hulk 20

Hello.

I have a small Question.   Where do I turn of the "Auto capture"  function.  (globally, not per user)  

I have hard to find this feture. 

I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,983 Moderator on at
    RE: Where do I turn of the "Auto captiure function"

    HI,

    Open Sales Hub App->Navigate to Sales Insights Settings->Global Setting->Auto Capture->Disable.

    CQ19.PNG

    Please mark my answer verified if i were helpful

  • Suggested answer
    LuHao Profile Picture
    LuHao 40,890 on at
    RE: Where do I turn of the "Auto captiure function"

    Hi partner,

    1. Sign in to the Dynamics 365 Sales Hub app, and go to Change area > Sales Insights settings.

    2. On the site map under Productivity intelligence, select Auto capture.

    3. Turn off the Enable basic auto capture toggle.

    4. On the settings page, in the Premium auto capture (preview) section, turn off the Enable preview version toggle.

    pastedimage1601372160771v1.png

    pastedimage1601372190791v2.png

    Reference: https://docs.microsoft.com/en-us/dynamics365/ai/sales/configure-auto-capture#enable-basic-auto-capture

  • Suggested answer
    Lixzh Profile Picture
    Lixzh on at
    RE: Where do I turn of the "Auto captiure function"

    Hi, as Hao said, you need to go to Change area > Sales Insights settings > Auto capture to turn off this feature. If you have any other questions please let me know.

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