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We issued a PO and subsequently got the vendor's invoice and entered it through PM and matched the invoice with the PO. We subsequently noticed a pricing error from the vendor and voided the invoice, seemed like no problem at the time. We got the corrected invoice but even though we can record the new invoice against the vendor, GP doesn't let us match it to the PO any longer. Did we do something wrong? Is there a way to "un-match" a transaction against a PO?
Guy Pardoe
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Dear Guy
Did you get the solution to this problem? If yes please share because I have the same issue.
Regards
Rashid Anwar
Is this still an issue? We have a shipment (not from a PO), we enter an invoice using Enter/Match Invoices & match to shipment, later void the invoice & now we're unable to re-enter invoice to the shipment (still shows as matched).
What is our best option here? We're on GP2013R2.
Would you kindly give me more details about the suggested solution on GP2013.
Thank you for your help and sorry if I disturbed you.
Guy, as you might guess, I pay Leslie and Mahmoud a monthly fee to compliment me on this forum - LOL. In reality, Leslie and Mahmoud are ALWAYS right. I'm honored to be in such company.
Frank is always the best,
I will absolutely throw my hat as well in the ring with Frank ;)
Frank, Thanks! This is helpful. It's also good to know that future versions will handle this (when we get around to our next upgrade).
Mahmoud, Sorry I wrote those steps wrong. You are right, We first processed a receipt when the goods came in and processed the Invoice subsequent to that.
Guy, you can't 'Unmatch' a receipt. You have to post a PO Return transaction, which BTW, in GP 2010, will not open the Quantity to Receive on the PO to allow you to re-receive the item (this was changed in GP 2013). You'll have to modify the original PO by adding another line to it or you can perform a receipt without a PO and document it thoroughly as belonging to the original PO number.
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