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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Negative values in Pur...
Microsoft Dynamics GP (Archived)

Negative values in Purchase Order total

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Posted on by Community Member

Hi everyone,
Our buyers created a PO for approximately $1.9 million.  Transactions were posted to it for $738k, it should have an open amount of ~$1.162 million, however when we look at the PO in Purchase Order Processing Document Inquiry, we get a total of ($125.84).  We have other PO's in a similar predicament. 

Does anyone know of a solution for fixing this? Or what may have caused it? 

We have, in the past run into the problem of an invoice or receipt being incorrect and when we've tried voiding the invoice, it doesn't release the receipt, so I'm reluctant to even attempt that until we try other avenues.

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  • Tim Wappat Profile Picture
    Tim Wappat 5,721 on at

    Have you used Purchasing utilities menu to reconcile the purchase documents in question?

    Are you using any 3rd party products or modifications to vanilla GP that might be causing issues?

    Tim Wappat

  • Community Member Profile Picture
    Community Member on at

    Hi Tim,

    Thanks for the suggestion.  The PO in question was received via a transaction from our warehouse management system through an integration.  We're in the process of adding True Commerce EDI on payable (we pushed back on a few changes to keep things like this from accidentally happening), but the creation of the PO was done through our normal processes as were the receiving and invoice matching.  

    Having looked at the reconciliation report (I didn't process yet) for the PO, there are error messages for the following:

    ERROR: The subtotal has been adjusted from ($125.84) to $1,840,923.67
    ERROR: The remaining subtotal has been adjusted from $0.00 to $1,102,465.03


    The amounts the error says we are adjusting to are correct, I verified that with the buyer.  I

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