Negative values in Purchase Order total

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Hi everyone,
Our buyers created a PO for approximately $1.9 million. Transactions were posted to it for $738k, it should have an open amount of ~$1.162 million, however when we look at the PO in Purchase Order Processing Document Inquiry, we get a total of ($125.84). We have other PO's in a similar predicament.

Does anyone know of a solution for fixing this? Or what may have caused it?

We have, in the past run into the problem of an invoice or receipt being incorrect and when we've tried voiding the invoice, it doesn't release the receipt, so I'm reluctant to even attempt that until we try other avenues.

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Community Member on at

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RE: Negative values in Purchase Order total

Hi Tim,

Thanks for the suggestion. The PO in question was received via a transaction from our warehouse management system through an integration. We're in the process of adding True Commerce EDI on payable (we pushed back on a few changes to keep things like this from accidentally happening), but the creation of the PO was done through our normal processes as were the receiving and invoice matching.

Having looked at the reconciliation report (I didn't process yet) for the PO, there are error messages for the following:

ERROR: The subtotal has been adjusted from ($125.84) to $1,840,923.67
ERROR: The remaining subtotal has been adjusted from $0.00 to $1,102,465.03

The amounts the error says we are adjusting to are correct, I verified that with the buyer. I
Tim Wappat 5,703 on at

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RE: Negative values in Purchase Order total

Have you used Purchasing utilities menu to reconcile the purchase documents in question?

Are you using any 3rd party products or modifications to vanilla GP that might be causing issues?

Tim Wappat