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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Import credit card tra...
Finance | Project Operations, Human Resources, ...
Answered

Import credit card transactions error D365FO Expense management

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Posted on by ThuNgo 978

Hi experts,

I'm tried to import Credit card transactions and received error as below:

"Results. The credit card import can't be completed because Card number 0001 is not mapped to an employee. To continue, map the card to an employee.
Results. Validations failed while writing entity record"

I already setup the credit card number for employee:

pastedimage1629100790090v1.png

pastedimage1629100799320v2.png

Please help me advice,

Thanks,

Thu

I have the same question (0)
  • huijij Profile Picture
    huijij 19,811 on at

    Hi ThuNgo,

    Please check if the value inserted be the same in the Excel file to be imported.

    For the system shows only the last 4 numbers of the credit card, but it contains all the card number.

    regards

  • Suggested answer
    ThuNgo Profile Picture
    ThuNgo 978 on at

    Hi,

    Thank you, i think it is because my setting for Credit card number is only has 4 numbers (as displayed on the screen).

    I changed the setting into 5 numbers and could import successfully.

    Best regards,

    Thu

  • Verified answer
    huijij Profile Picture
    huijij 19,811 on at

    Hi ThuNgo,

    If this helped you, I'd appreciate it if you'd mark the useful answer as a Verified Answer, which may in turn help others as well.

    Best Regards

  • STP Profile Picture
    STP 541 on at
    Hi all,
     
    I've the same issue, the credit card number is 1111222233334444, I did the same way as suggested ----- to make sure the same number entered in the import template and in the employee credit card configuration, however, I still get the same error message when I import the credit card transaction via data management.
     
    Could anyone help with this card?
     
    Thank you so much!

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