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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Check a record if reopen
Microsoft Dynamics CRM (Archived)

Check a record if reopen

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Posted on by Shakti Singh Rajput 958

Hi All,

Is there anything to check that an entity record is reopened or count of re-open the records using JS or else?

Please suggest.

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  • erhan.keskin Profile Picture
    erhan.keskin 2,253 on at
    RE: Check a record if reopen

    I see that the jscript suggestion is elaborated in this thread. For the plugin suggestion, you can create a plugin for retrieve or retrieve multiple to catch the record being retrieved and do whatever you need to do. What type of detail do you need? What do you want to do with the reopened count?

    Regards,

  • Shakti Singh Rajput Profile Picture
    Shakti Singh Rajput 958 on at
    RE: Check a record if reopen

    Can you please elaborate?

  • erhan.keskin Profile Picture
    erhan.keskin 2,253 on at
    RE: Check a record if reopen

    Hi,

    I assume reopening is to open a record to view. It is not reopening from a closed state.

    These ways would help you depending on your expectation.

    1. Jscript method to understand if a record is opened.
    2. Plugin for retrieve or retrievemultiple to understand if a record is retrieved.

    Regards,

  • Suggested answer
    Pawar Pravin Profile Picture
    Pawar Pravin 5,237 on at
    RE: Check a record if reopen

    As suggested below you could create one hidden field and every form on-load you have to update the same field using js function.

  • Verified answer
    Saad Kabarousse Profile Picture
    Saad Kabarousse 734 on at
    RE: Check a record if reopen

    Hello,

    Create a hidden field of type whole number, and associate a JS fucntion on load of your form.

    Each time the function Called it will update the content of yout field. This will allow you to store all the times your record will get opened.

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