Microsoft Dynamics CRM (Archived)

Check a record if reopen

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Posted on by Shakti Singh Rajput

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Hi All,

Is there anything to check that an entity record is reopened or count of re-open the records using JS or else?

Please suggest.

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Saad Kabarousse 734 on at

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RE: Check a record if reopen

Hello,

Create a hidden field of type whole number, and associate a JS fucntion on load of your form.

Each time the function Called it will update the content of yout field. This will allow you to store all the times your record will get opened.

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Pawar Pravin 5,237 on at

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RE: Check a record if reopen

As suggested below you could create one hidden field and every form on-load you have to update the same field using js function.

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erhan.keskin 2,253 on at

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RE: Check a record if reopen

Hi,

I assume reopening is to open a record to view. It is not reopening from a closed state.

These ways would help you depending on your expectation.

Jscript method to understand if a record is opened.

Plugin for retrieve or retrievemultiple to understand if a record is retrieved.

Regards,

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Shakti Singh Rajput 958 on at

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RE: Check a record if reopen

Can you please elaborate?

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erhan.keskin 2,253 on at

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RE: Check a record if reopen

I see that the jscript suggestion is elaborated in this thread. For the plugin suggestion, you can create a plugin for retrieve or retrieve multiple to catch the record being retrieved and do whatever you need to do. What type of detail do you need? What do you want to do with the reopened count?

Regards,

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