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Supply chain | Supply Chain Management, Commerce
Suggested answer

receipt with Barcode

Posted on by 190

HI All,

 

How do we scan the receipt with Barcode scanner? I have added the barcode filed in receipt but it only shows numbers like this. How do you configure it so it can be scanned? Anyone ? 

4861.pastedimage1600071145419v4.png

  • SunilSharma Profile Picture
    SunilSharma 89 on at
    RE: receipt with Barcode

    Hello Rutvik,

    I just wanted to ask how you solved the issue with the barcode not printing on the POS receipt.

    Also, I wanted to ask how to find which barcode type is being linked to the barcode field when adding it to the receipt format in the receipt designer.

    Regards,

    Sunil

  • Rutvik M Profile Picture
    Rutvik M 190 on at
    RE: receipt with Barcode

    After installing “BC C39 2 to 1 Narrow” font it is getting printed on the PDF receipt

  • Lindstrom Profile Picture
    Lindstrom 10 on at
    RE: receipt with Barcode

    Correction: Perhaps not as PDF - it depends on what is printing out the barcode.

  • Lindstrom Profile Picture
    Lindstrom 10 on at
    RE: receipt with Barcode

    It always looks like that in the preview, once it's printed by OPOS printer or even perhaps as and PDF, it usually prints out the barcode.

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,163 on at
    RE: receipt with Barcode

    I found solution for similar issue in below thread , just try it out.

    community.dynamics.com/.../receipt-barcode-does-not-display-in-dynamics-365-retail-finops-version-10

  • Rutvik M Profile Picture
    Rutvik M 190 on at
    RE: receipt with Barcode

    Thanks Andre, Ramune. I have already raised a ticket. I will update you on the progress

  • Suggested answer
    Ramune Profile Picture
    Ramune on at
    RE: receipt with Barcode

    Hi Rutvik,

    there could be many of criteria related to the printing of barcode. Please create a support ticket to us to investigate your scenario.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: receipt with Barcode

    Hi Rutvik,

    You have indeed the same issue as outlined in the blog. Are you on the latest version of Dynamics 365? I couldn't find a recent related issue on LCS Issue search.

    I would suggest to create a ticket for Microsoft Support.

  • Rutvik M Profile Picture
    Rutvik M 190 on at
    RE: receipt with Barcode

    Hi Andre,

    Thank you for that.

    It has never worked. I have also configured it in Demo environment but same result. I added the field to the existing design in the footer section of the receipt.

    This blog seems similar to my issue. community.dynamics.com/.../receipt-barcode-does-not-display-in-dynamics-365-retail-finops-version-10

    pastedimage1600082190904v1.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: receipt with Barcode

    Hi Rutvik,

    I have moved the question to the Dynamics 365 Commerce forum.

    Can you tell if it worked before or is it a complete new design? Do you have other designs (e.g. from demo) where it is working correctly?

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