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can someone please advise the process in BC365 for applying credit notes when our client applies credit notes against bulk payments rather than the invoice that the credit note applies to? the credit note is for returned product that was not suitable and often they apply the credit note to remittance notices where they pay bulk invoices. Sometimes they even take the credit note before they have paid the invoice (which they then pay in full regardless of the credit note at a later date?) Any help appreciated! thanks
You can check below link.
docs.microsoft.com/.../receivables-how-apply-sales-transactions-manually
thanks Hannes - can you provide a little more information or point me in the direction of a video that i can watch or process document that might be helpful?
Hi,
In Customer Ledger Entries/Vendor Ledger Entries, you can select "Apply Entries".
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