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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Credit note issue
Microsoft Dynamics AX (Archived)

Credit note issue

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Posted on by Community Member

Sales order with 1 qty was invoiced. Now I need to pass credit note for that Invoice. Error pops up saying already created and 0 for credit note.

No transactions of credit in the system for that invoice, batch and customer

Please HELP

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Have you tried creating a new sales order with the same details and lines but a negative quantity?

    This should work.

    Best regards,

    Ludwig

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