Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)

Credit note issue

Posted on by Microsoft Employee

Sales order with 1 qty was invoiced. Now I need to pass credit note for that Invoice. Error pops up saying already created and 0 for credit note.

No transactions of credit in the system for that invoice, batch and customer

Please HELP

*This post is locked for comments

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Credit note issue

    Hi,

    Have you tried creating a new sales order with the same details and lines but a negative quantity?

    This should work.

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans