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Session Id :
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Quality order process - Partial pass and fail case

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Posted on by 146
Hello,
 
I'm trying to achieve a scenario, where my PO has a line item of 10 quantity for which the system has created the quality order. Out of 10 i want to move 7 qty to Pass and inventory status to be updated as AVAILABLE and the remaining 3 qty to Fail with a status of BLOCKING. 
 
Even if the full quality order has been failed also, status did not updated to BLOCKING.
 
Note: WMS enabled warehouse, where mobile device are not used for quality process.
 
 
Setup:
 
I have the same question (1)
  • Laurens vd Tang Profile Picture
    4,122 Super User 2025 Season 2 on at
    Hello Yunus,
     
    Can you share the setup of the quality association?
     
     
    Best regards,
    Laurens van der Tang
  • Yunus Profile Picture
    146 on at
    Hey Laurens,
     
    Here you go..
     
     
     
  • Laurens vd Tang Profile Picture
    4,122 Super User 2025 Season 2 on at
    Hi Yunus,
     
    Thanks. Could you check setting of the parameter "Update inventory status based on work inventory dimensions"? 
     
     
    Best regards,
    Laurens van der Tang
  • Yunus Profile Picture
    146 on at
    Hi Laurens,
     
    The parameter is already set to "Always" 
     
  • Suggested answer
    Sagar Suman Profile Picture
    6,628 Super User 2025 Season 2 on at
    Hi,
     
    What you are trying to achieve is not possible. In D365 quality management the entire quantity assigned to the quality order gets a pass or a failure status. The inventory status change fields you showed are also on the quality order header level. So, depending on all the tests in the bottom grid and based on your acceptance criteria system decides the fate for the entire quality order, Pass or fail.
     
    What you can do is to move the entire 10 pcs to the final location and manually change inventory status of 3 pcs to Blocked. No one likes it as its not practical.
     
    However, what you are trying to achieve is done these days by using mobile QC with advance warehouse management. (Work around) Below I am showing one of the ways to handle it. There are more. 
     
     
    Here is how it goes 
     
    1 - Make sure to use WMS processes and receive 10 pcs on mobile device. System creates a work to move items to QC department. 
     
    2 - Make mobile menus to handle QC pass and QC fail 
     
     
    3 - QC department will now use the "Pass Quality" mobile menu and pass 7 pcs. This will change inventory status to "Available" and generate a work to move good items to racking.
     
    Work is generated to move to a rack location and inventory status updated. Just two scans on mobile device and quality people did this magic, 
     
    4 - Now quality clerk will fail the remaining 3 pcs using "Fail QC" mobile menu 
     
     
    if you work with proper WMS labels its smooth as silk with scanning license plates labels and deciding partial fate of received quantity.
     
    I understand that this is lean and bypasses the quality orders functionality. Customers who do not need mandatory and compliance related quality data use this process. if you are using lot of tests and storing all test results (technical test data for compliance and quality assurance) than use quality order and manually handle the movement of stock after entire 10 pcs are failed.  
     
     
  • Yunus Profile Picture
    146 on at
     
    Thank you for the detailed explanation.
     
    Mobile device approach won’t work for this customer as there’s no supplier barcodes are maintained at this stage. Hence we are doing this quality process manually.

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Laurens vd Tang 220 Super User 2025 Season 2

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