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Small and medium business | Business Central, N...
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BC and Shopify connector, running really slow and not bringing in Shopify Order lines

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We have been running the Shopify connector with BC without any real issues until this weekend, and now have two issues.
1. Over Black Friday, we reached the point that it did not keep up with our orders and we fell behind. What have others seen with the number of orders that can be brought in and how long it takes? I was seeing it bring in about 15 orders a minute at times, as many as 20, and other times only 10. On top of that, as soon as it runs the next time, it once again goes through all of the orders that it just brought in, but appears to only "modify" the record. (My guess here is that the order comes from shopify and creates the order in Business Central and updates shopify with the BC number. Then the next time the job is run, Business Central thinks the order in shopify has been modified because of the previous run and it runs again). Anyone have any experience with any of this or know of ways to speed this up?

2. Today, the integration started running really slow, and the shopify order header is populating, but no order lines are coming in on any of the orders. Has anyone seen this at all or have any suggestions?
 
Thanks,
Kevin
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  • Suggested answer
    YUN ZHU Profile Picture
    95,754 Super User 2025 Season 2 on at
    I haven't heard of this problem. If you don't have any customization, this may be a problem on the Microsoft or Shopify side. I see that you have also submitted a question in the Yammer Group. You can wait for a reply from Microsoft's technical staff.
     
     
    Thanks
    ZHU

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