Cannot generate payment files for vendor payments

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Posted on by Veselina Traykova

Hello,

We have an issue with generating our vendor payments. Suddenly it required a routing or SWIFT number, which has to be filled in the bank account information of the specific vendor ( refer to the screenshot ).

We never really needed this information in the past and its really strange why suddenly the message appears?

Could you advise on how to proceed?

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Veselina Traykova 35 on at

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Hello,

We have an issue with generating our vendor payments. Suddenly it required a routing or SWIFT number, which has to be filled in the bank account information of the specific vendor ( refer to the screenshot ).

We never really needed this information in the past and its really strange why suddenly the message appears?

Could you advise on how to proceed?

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BillurSamdancioglu 20,521 Most Valuable Professional on at

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Hi,

If this is suddenly appearing, are you sure that there isn't any customization?

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Veselina Traykova 35 on at

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Hello,

As far as I know there isn't a customization in the Vendor payment form, but I will check just to be sure if this isn't the case. I have found quite a few similar issues in the community forums, but their suggestions weren't helping in my case.

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JamesT 341 on at

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Hi Veselina,

There is probably more information that you need to provide in order for people to help you - for example

1) What type of file you are creating i.e ABA file..ISO20022 etc.

2) Which country this is for

3) Are the payments local or international.

4) Was the payment file format created via Electronic reporting - is it a standard Microsoft format? Or is it a custom format

Regards

James

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Alireza Eshaghzadeh 14,839 Super User 2026 Season 1 on at

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Hi Veselina,

Please check vendor payment method to find which configuration the company apply to generate payment file.

If it is ISO20022 payment, vendors need to have bank account information (IBAN, SWIFT, Bank account number and Address). If it is a local vendor, bank account number and address is enough, while for foreign vendors, you need to add IBAN, SWIFT, and Address.

Ref. to the error message, one vendor transaction misses bank account information. Then, you need to provide the required info on vendor card and transaction level and then run payment proposal again.

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