Unable to configure Marketing Application Dynamics 365 Trial Instance

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It's been discussed earlier in the same forum, many said to try a trick to install Marketing app as like here but it's no more working, someone please suggest to overcome from below error.

Your selected Dynamics 365 organization entitlement doesn't match your tenant. Paid tenants require a paid organization, and preview tenants require a preview organization.

Thanks in Advance!!

Sathesh

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Setup and Upgrades

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Johnny Gong 6,482 Moderator on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

Hi Partner,

Production instances of Dynamics for Marketing absolutely can run on an existing Dynamics 365 instance or a new instance as per docs.microsoft.com/.../purchase-setup . It is your choice and you are not forced to start a new instance.

However, trials cannot run on a production environment; they must run on a trial instance of Dynamics (see docs.microsoft.com/.../purchase-setup ).

The error message 'Your selected Dynamics 365 organization entitlement doesn't match your tenant. Paid tenants require a paid organization, and preview tenants require a preview organization.' is a known issue from the above logic.

The following post which shares the same issue could help your know more about limitation on D365 Marketing Module:

community.dynamics.com/.../275978

Hope the above would help.

Regards

Johnny

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megcda 2,192 on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

Hi Sathesh,

There is a new concierge process being deployed in all regions and the Marketing trials won't be available for direct download. Currently this process is in place in the NAM and CAN regions. During the deployment there was a bug in all regions that was causing the issue described above. This issue should be fixed now and if you are in a region outside of NAM or CAN, you should be able to download a trial without encountering this error. If you are in NAM or CAN, you will need to fill out the form here and someone will contact you back to help guide you to get a trial.

Thanks,

Megan

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Community Member on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

Hi Megan, I filled the form twice but I didn't get any response from any support team, it'd be great if someone help to setup Marketing App on Trails either NAM or CAN as am here.

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CgRuMy 397 on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

good day,

I'm outside of those regions and i'm still getting the same error when trying to provision a trial.

Please advise if the process is still underway to fix the Marketing App? or what I can do to resolve this.

regards,

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megcda 2,192 on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

Hi Sathesh,

Can you please send me your contact information to meg@med03.onmicrosoft.com with the Subject line: NO CALLBACK REGARDING MARKETING TRIAL. I will then circulate this internally to get someone to contact you.

Thanks,

Megan

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megcda 2,192 on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

Hi CgRuMy,

You would need to make sure that your browser language is set locally in order to get the correct download.

Thanks,

Megan

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Community Member on at

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RE: Unable to configure Marketing Application Dynamics 365 Trial Instance

Hi Meg, I shared my details as you said.

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