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In sales return order page "Reopen" button is not working

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Dear Experts,
In our navision 2016. we are using the approval process but in sales return order not using approval process so thats reason "Reopen" btn is not working. How can I enable in sales return order page. I have write the code in "Reopen" btn but it is not working. Please suggest me, how it will work. My written code is below:

IF SalesHeader."Document Type"=SalesHeader."Document Type"::"Credit Memo" THEN
SalesHeader.Status:=SalesHeader.Status::Open;


Also I have write the same code in codeunit 414 but there is no effect. What I am doing wrong. Please suggest me the solution

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  • Suggested answer
    TeddyH Profile Picture
    TeddyH 12,868 Super User 2024 Season 1 on at
    RE: In sales return order page "Reopen" button is not working

    Can you explain more about what you mean by not working ?

    The standard NAV - codeunit 414 - should be able to handle it.

    ReleaseSalesDoc.PerformManualReopen(Rec)

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