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Customer Insights - Journeys forum

Additional Contact Packages for Dynamics365 for Marketing

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Hi, I have a question about the prices for Additional Contact Packages for Dynamics365 for Marketing. For example, if you needed 110,000 extra contacts, would you buy three 50,000 contact packages for 1,054.10€ each / month or two 50,000 contact packages for 1,054.10€ each / month and two 5,000 contact packages for 210.80€ each / month? And do these "limits" like 100.000 to 249.000 contacts or 250.000 to 499.000 contacts mean that if you move within these ranges you always have to buy the 50.000 packages and not optionally one of the 5.000 packages from the first category for 210,80€ / month ?

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  • Verified answer
    Ghufran Profile Picture
    225 on at

    Hello,

    1. The strategy for buying additional contacts i.e. buying 3 packs of 50K Vs 2packs of 50K+2 packs of 5K, is a customer decision mostly dependent on the final associated costs. 

    2. the limits mean that the price customer pays is associated to those ranges. if the customer fits in those ranges then he can purchase contacts for specific special price point. but that purchase would have to be in defined buckets e.g. 50K contacts to avail the respective price point.

    I hope it clarifies.

    Regards,

    Ghufran

  • Community Member Profile Picture
    on at

    Thank you for your answer. And the ranges refer to the amount of additional contacts not the total amount right? Because in our plan 2000 contacts are already included

  • Verified answer
    megcda Profile Picture
    2,192 on at

    Correct KL8.

    Thanks,

    Megan

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