CRM 4.0 Registration failed

(0) Share

Report

Posted on by Community Member

Good day,

I am in bit of a pickle. After installing CRM 4.0 with update rollup 21 on Windows Server 2008 R2. When I attempt to register CRM I receive an internet connectivity dialogue message.

I looked up the CRM Registration log file and below are the details.

11:39:20|Verbose| Method entry: Microsoft.Crm.Tools.Registration.Wizard.ApplicationBlock.RegistrationProvider.RegisterCrm

11:39:20| Info| Step1 - Validate registration data.

11:39:20| Info| Completed Step1 - Validate registration data.

11:39:20| Info| Step2 - Store registration data to CRM database

11:39:20| Info| Completed Step2 - Store registration data to CRM database

11:39:20| Info| Step3 - Register CRM

11:39:26| Error| The underlying connection was closed: An unexpected error occurred on a send.

Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.

An existing connection was forcibly closed by the remote host

I would appreciate your insight and pointing me in the right direction.If anyone has the CRM Manual registration tool please share.I can't find it under the original link.

*This post is locked for comments

I have the same question (0)

All responses (4)

Answers (1)

Saroj Das 3,355 on at

Like (0)

Report

Hi Nursh, Please check how many CPU is allocaed to CRM App server. If it is One CPU, then allocate Two CPU. It would resolve your issue.

Hope this help.

Thank you.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thank you Saroj for your kind response.CRM App is actually hosted on a 64bit/AMD physical server on Windows Server 2008 R2 Ent 64 Bit.

Please advise whether your response is meant for the physical or vm server.

Many Thanks,

Was this reply helpful? Yes No
Verified answer

Kamakshi Parate on at

Like (1)

Report

Hello Nursh,

The typical causes of the issue are described in the following KB article: 911330 (Error message when you register Microsoft Dynamics CRM by using the Microsoft Dynamics CRM Registration wizard: "The wizard requires an Internet connection to complete registration". http://support.microsoft.com/default.aspx?scid=kb;EN-US;911330

You can also run the following SQL query post taking the backup of your org DB:

USE MSCRM_CONFIG
UPDATE ConfigSettings SET IsRegistered = TRUE

Hope this helps!

Regards,

Kamakshi

Microsoft Dynamics™ CRM Support Engineer

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

I have already done this,Thanks

Many Thanks

Was this reply helpful? Yes No