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Service | Customer Service, Contact Center, Fie...
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Email Integration

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Hi Team

We are using Plugin code to set some of the properties of emails received to CRM. This code was working last 3 years without any issue. From last week we are getting below error. Any idea what has changed recently and how should we resolve this?

An error occured Executing the Plugin: Cannot update parties unless email is in draft status.
at Microsoft.CDSRuntime.SandboxWorker.SandboxCallbackService.<>c__DisplayClass16_1.<ExecuteStreamingCallBack>b__1(ExecuteRequest response)
at Microsoft.CDSRuntime.SandboxWorker.SandboxCallbackService.GrpcClientSendAndReceive(ExecuteResponse executeResponse, Func`2 isTerminalResponse)
at Microsoft.CDSRuntime.SandboxWorker.SandboxCallbackService.<>c__DisplayClass16_0.<ExecuteStreamingCallBack>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
at Microsoft.CDSRuntime.SandboxWorker.SandboxCallbackService.ExecuteStreamingCallBack(Func`2 callback, Func`2 isTerminalChunk, Func`2 HandleClientException)
at Microsoft.CDSRuntime.SandboxWorker.SandboxOrganizationService.Execute(String operation, ByteString serializedRequest, Assembly proxyTypes, Object traceSettings)
at Microsoft.CDSRuntime.SandboxWorker.SandboxOrganizationServiceWrapper.<>c__DisplayClass23_0.<ExecuteInternal>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.CDSRuntime.SandboxWorker.SandboxOrganizationServiceWrapper.ExecuteInternal(OrganizationRequest request)

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    Email integrations are

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