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Finance | Project Operations, Human Resources, ...
Suggested answer

Reprint Employee Paycheck - wrong name is printing

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Posted on by 30

Employee has changed their name and it is modified on the Employee Card to reflect the new name.

Original check prints with the updated name.

Reprint check stub uses the prior name.  

Researched and found that the Payroll Check History  details are stored in UPR30100.  The employee name at the time of check printing shows correctly in this table.  I created a SmartList to view the details and checks prior to the last pay run had the employee's previous name.  The most recent check shows the updated name in this table but that is not what is printing on the reprint.

Any reason why it used to print correctly but it appears after the 2019 year-end update this is not working as it did prior to YE?

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  • Suggested answer
    Terry R Heley Profile Picture
    Microsoft Employee on at
    RE: Reprint Employee Paycheck - wrong name is printing

    We sometimes see it based on how the employee data is stored, we pull this from a temp table at time you run the report and it is a calculated field on the reprint report.  

    And I have noticed if there is some varied data, it could grab the wrong name for that check date.

    Here are a couple of items you could do / try

    Change the employee name field for all records in the UPR30100 for the employee (usually works), sounds like you might have done this?

    Sample script

    Update UPR30100 SET EMPLNAME='SMITH, Pilar' WHERE EMPLNAME='Ackerman, Pilar'

    You could also modify the report and pull the name from the UPRMSTR table vs the temp table.

    We can also sometimes see this with the Address ID field as that is not stored in history as the name is stored.

    Let me know if you have further questions around this.

    Thanks

    Terry!

    Terry Heley | Sr. Escalation Engineer | Microsoft Dynamics

    701-492-6376 (o) | 701-412-5619 (m) | theley@microsoft.com

  • GuestSavian Profile Picture
    25 on at
    RE: Reprint Employee Paycheck - wrong name is printing

    You may have problems in the setup of the program that are not working correctly.

  • Brooke Gordon Profile Picture
    45 on at
    RE: Reprint Employee Paycheck - wrong name is printing

    Click Accounts payable > Journals > Payments > Payment journal.

    Select a journal, and then click Lines.

    Click Functions > Generate payments.

    In the Generate payments form, select Export format, and then select the Check export file format from the list.

    Click Select, select the vendors to print checks for, and then click OK.

    Click Dialog.

    In the Payment by check form, enter the starting check number and the number of checks to print, and then select whether to print a payment advice report.

    Click Document, specify printer information for the checks, and then click OK.

    If you are printing a payment advice report, click Payment advice, specify printer information for the report, and then click OK.

    In the Payment by check form, click OK.  MyAdvocateAurora Health

    In the Generate payments form, click OK to create the checks.

  • ColmenSativa Profile Picture
    30 on at
    RE: Reprint Employee Paycheck - wrong name is printing

    You're having an issue with the employee's name not updating on the reprint of their paycheck. It's frustrating when things like this happen, especially after a year-end update. Have you checked the settings or configurations in your payroll software to see if there's an option to update the employee's name on the reprint? Another option is to use an instant online paycheck stubs maker. You can easily create and customize digital versions of the employee's pay stubs, including updating their name. This can be a quick and easy solution to ensure that their pay stubs have the correct name.

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