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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... When submitting a surv...

Customer experience | Sales, Customer Insights,...

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When submitting a survey, "Something went wrong" error is thrown

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Posted on by AnxiousCat

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Hi guys,

We have sent a survey and found out that the number of generated response is not equal to the number of invitations with [Responded] status.

Most of the respondents got an error when clicking on Submit button: "something went wrong".

Please, do not advice to refresh the page, this survey will be sending to out customers and if they won't submit it, they won't be caring about refreshing.

Has someone had such an issue and managed to fixed it?

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Robin Patrick 29 on at

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Sign out of the local account and restart the computer and log in with the correct Microsoft username and password. To make sure you are using the correct username and password. Log into account.live.com and check if you are able to log in. Restart the computer a few times and check for Windows Updates

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