hi, experts,
my CRM is Microsoft Dynamics® CRM 2015 (7.0.1.129) on premise.
the email server configured is just normal smtp server port 25 anonymous
this is my problem.
as the email address filled in an email message is from api call from another systems.
due to the data quality , some emails does not exists.
i found that CRM kept retry to send out these emails with wrong email addresses.
as concurrent process of email send out is only 10 .
eventually, after a period of time, many emails with wrong email addresses are kept retrying in outbox.
i.e. emails from CRM is jammed. no more emails can be sent from CRM.
how to solve my case ?
is it possible to disable and retry mechanism ?
in fact, i find that somehow CRM checked the email is harmful, it also keeps retry to send but never send out. it is also a factor to jam the outbox
thank you very much!
Stephen
