I am using GP 10 and have inventory items that I am unable to change the
Track Type. When I go to Cards>Inventory>Item, Options button, the Track Type
(None, Serial, Lot) is greyed out. I looked up the related information on
changing the tracking and it said as follows:
To change from tracking serial or lot numbers to none or vice-versa, the
item cannot have any current quantities. Current quantities include Quantity
on Hand, Returned, In Use, In Service and Damaged. A Quantity On Order in
Purchase Order Processing will also prevent the change of Tracking Serial
Numbers.
I have run an allocation SQL script from MS and it shows no quanties
allocated. I have looked to ensure the item is not on a BOM as well. Any
thoughts on what is the root cause would be appreciated.
Thanks!
Don
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