I am using GP 10 and have inventory items that I am unable to change the Track Type. When I go to Cards>Inventory>Item, Options button, the Track Type (None, Serial, Lot) is greyed out. I looked up the related information on changing the tracking and it said as follows: To change from tracking serial or lot numbers to none or vice-versa, the item cannot have any current quantities. Current quantities include Quantity on Hand, Returned, In Use, In Service and Damaged. A Quantity On Order in Purchase Order Processing will also prevent the change of Tracking Serial Numbers. I have run an allocation SQL script from MS and it shows no quanties allocated. I have looked to ensure the item is not on a BOM as well. Any thoughts on what is the root cause would be appreciated. Thanks! Don
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