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Microsoft Dynamics CRM (Archived)

Unable to receive Gmail emails into CRM

Posted on by Microsoft Employee

Hi All,

Have set up my email server profile with pop.gmail.com and smtp.gmail.com with ports 995 and 587 respectively. I have made sure to allow 3rd party apps and also turned off the captcha option. I have tested the mailbox and the incoming and outgoing email show as success, but when I send any e-mail to that e-mail address, they do not appear in CRM (however show in the gmail client). Any ideas on what is causing this and what the fix may be?

Thanks

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