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Microsoft Dynamics AX (Archived)

Azure VM with AX 2012 R3 keeps kicking out users and shutting down virtual machine

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Posted on by 655

We have been using test Microsoft Dynamics AX 2012 R3 CU10 Demo system in a Microsoft Azure VM for about 6-7 months.  Over time it has slowed down and we have had to upgrade it as needed to a better setup.  Currently we use a D13_v2 hard ware setup.  It also has a Windows Server 2012 OS which says that it is expired but it also has been saying the for months.

The main issue we are having is every morning the VM reboots, shuts down or "kicks" off members of the team.  I have been on it for 1 hour and have not seen any issues.  I saw a really weird error when I was trying to turn on the VM the other day which probably had something to do with maintenance on the cloud hardware admins side (Microsoft).

The only thing I can think of is I set up a scheduled task to automatically log off when ever the server was idle for an hour.  This is now deleted but the issue still continues.  I also disabled the runbook to deallocate the VM as well when the VM gets shutdown.

Does anyone have any ideas about why this is happening?

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I have the same question (0)
  • Suggested answer
    jayh Profile Picture
    410 on at

    Windows Server 2012 with an expired license will shutdown every hour, see https://technet.microsoft.com/en-us/library/jj574204.aspx under Limits of evaluation versions.

  • RyanC Profile Picture
    655 on at

    I guess my question is why is it doing it so much now and it didn't in the past?

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Ryan the AX Padawan,

    I think your license expired. I once had the same issue. There is a tool on the VM that can help you prolonging it a bit but sooner or later you must install a new demo version.

    Best regards,

    Ludwig

  • RyanC Profile Picture
    655 on at

    Thanks Dr. Ludwig!  That was it.  The license was expired.  We just rearmed it.

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