Hello CS Experts,
GOOD DAY!
Have you ever tried exporting KB article into a PDF format or some other format?
Currently, we can only export to Excel from a specific view of KB articles and this will export all records from the view.
My requirement is to export a specific kb article contents into PDF, but it seems that there is not OOTB functionality available.
Thank you very much in advance!
Regards,
Jolas365
Hi Jolas365,
It cannot be achieved OOTB.
Usually, we will use the following way to enable the PDF generation.
Enable or disable PDF generation from records | Microsoft Docs
But the Knowledge Article entity is not available here.
Hi Nya,
Thank you very much for the info.
if it is not available OOTB, then there's got to be a way to customize it.
I hope somebody out there has already achieved it through customization.
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