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Answered

Error when posting to Customer/Vendor account using General Journal template

Posted on by 20

Hi 

I tried to upload journal that hit my Customer (130001)/Vendor (131001) &  Bank account (OCBCSGDC1 & DBSSGDC1) via "General Journal".

However, below message popped up:

The field Bal. Account No. of table Gen. Journal Line contains a value (131001) that cannot be found in the related table (G/L Account).

 

The field Bal. Account No. of table Gen. Journal Line contains a value (130001) that cannot be found in the related table (G/L Account).

 

The field Bal. Account No. of table Gen. Journal Line contains a value (DBSSGDC1) that cannot be found in the related table (G/L Account).

 

The field Bal. Account No. of table Gen. Journal Line contains a value (OCBCSGDC1) that cannot be found in the related table (G/L Account)

Attached please find the excel file used for journal import via Table 81.SPV_5F00_01_5F00_NON-BANK_5F00_Jan20.xlsxSPV_5F00_02_5F00_Bank_5F00_Jan20.xlsx

  • Ezen Profile Picture
    Ezen 20 on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Thanks for your advise i managed to resolve the issue.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    In the confi package go to the fields then highlight Bal. Account Type and click move up

  • Ezen Profile Picture
    Ezen 20 on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Yes, i am using Config Package to upload my journals.

    Noted your point, howvever the "Processing order" of the fields are pre-fixed.

    May i know how to amend the order? is it a set-up thingy?

    Thanks in advance

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Are you using Config Package to upload the journal ? If Yes, please make sure Bal. Account Type is processed before Bal. Account No.

  • Suggested answer
    John Ray Patajo Profile Picture
    John Ray Patajo 837 on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Hi Ezen,

    Try using Debit and Credit instead of AMount.

    Thanks.

  • Ezen Profile Picture
    Ezen 20 on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Hi John

    Thanks for your suggested solutions.

    I tried to remove "Amount (LCY)" column, the error persists.

    I even tried to leave Currency Code blank, the issue couldnt get resolved.

    Would appreciate your advise.

    Thank you very much.

  • Suggested answer
    John Ray Patajo Profile Picture
    John Ray Patajo 837 on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Hi Ezen,

    Is SGD is your LCY under General Ledger Set-up?

    Just remove the Currency Code and try to post.

    Also, you can remove the Amount (LCY) column on your template.

    Please click Yes if it resolves your issue.

    Thanks.

  • Suggested answer
    John Ray Patajo Profile Picture
    John Ray Patajo 837 on at
    RE: Error when posting to Customer/Vendor account using General Journal template

    Hi Ezen,

    Try removing the field Amount LCY on your Excel file and post the GJ.

    pastedimage1586859190074v1.png

    Please click YES if this resolves your issue. 

    Thanks. 

    Regards.

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