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Microsoft Dynamics GP (Archived)

Line Item Status Option is missing

Posted on by Microsoft Employee

Hi Experts,

I am using Microsoft GP system from long time ,I was able to check the line item status from navigating to Transactions >> Sales >> Sales Transaction Entry >> then I choose a specific item >> Additional >> Line Item status 

Since I changed my PC , I become not able to see the line item status option from the drop-down menu as before , although I am doing the same steps I was doing it before !!

Is there any missing files should I have ?

3386.Gp2.PNG

*This post is locked for comments

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Line Item Status Option is missing

    Looks like you have several third party products. Try going to your old computer and into Programs and Features to see if you see them listed there. Then go into your old DYNAMICS.SET file and see what is loaded in there. It would be preferred to install the same software on the new computer as on the old. Perhaps you could paste your DYNAMICS.SET file in your reply.

  • Verified answer
    kassab Profile Picture
    kassab 656 on at
    RE: Line Item Status Option is missing

    Hi Martina,

    Try coping all the Dynamics GP folder from the old PC and past it in the new PC directory.

    but don't delete the other tho! just rename it (ex: Dynamics GP-old) so if it didn't work you can roll back.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Line Item Status Option is missing

    Hi Richard,

    I Pasted the following Libraries one by one ,an error appears in case of second and third libraries only.

    eOne.Dynamics.GP.DrillDownBuilder.Engine.dll

    eOne.Dynamics.GP.ExcelBuilder.Engine.dll

    eOne.Dynamincs.GP.LibraryImport.dll

    Newtonsoft.Json.dll

    RestSharp.dll

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Line Item Status Option is missing

    Restore the addins folder back to where it was before you copied and then add the dll's back one by one logging into GP and looking for your menu Line Item Status option.  There are probably multiple customizations and without being the author there is no way to know what other components they require..

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Line Item Status Option is missing

    Hi Richard ,

    Thanks for your response , you are correct

    I checked my Addins on both my old PC and current one and find that I was having more libraries and dll files on my old PC

    When tried to copy and paste them , It gives me an error while I am logging GP

    SO what should I to paste the missing libraries to my new PC ?

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Line Item Status Option is missing

    Sounds like a customization you had. Look on your old computer and see what is in the addins folder.

    C:\Program Files (x86)\Microsoft Dynamics\GP2013\AddIns

    You will see some dll's in there. One of them is this customization.

    What did this screen show?

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