Hii , Anyone have an idea about Sales Hub App (Trial Environment) why it is not shown new button on some tables and in sandbox and production new button is shown.
what kind of button do you mean? Do you have screenshots?
Does that user have admin privilege ? also for which entity new button is not visible?
Hi Sumedha,
There could be a few reasons why a button that is visible in a production environment is not visible in a trial environment or sandbox environment:
Permissions: Make sure that the user account that you are using in the trial environment or sandbox environment has the same permissions as the user account in the production environment. This includes both system and security roles.
Configuration: Some tables/entities may have different configuration in trial and production environment. Double check if the button is enabled for that table/entity on trial environment.
Caching issue: Sometimes, it could be an issue with the caching, try to clear the browser cache, log out and login again or try with another browser.
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