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Microsoft Dynamics AX (Archived)

Cancel product receipt error: One or possibly several dimensions have been changed and are no longer identical to the ones on the original receipt reference.

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We experience for several purchase orders, where we want to cancel or correct the purchase receipt, that we get the error as below. This happens for different items:

One or possibly several dimensions have been changed and are no longer identical to the ones on the original receipt reference.

A return can only be made from the dimensions specified on the original receipt. To make the return possible, transfer items to the original dimensions and perform the return.

 

5722.Error.PNG

Any idea what is the reason and and workaround to fix this?

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  • Suggested answer
    Richard Wehmeyer Profile Picture
    1,004 on at

    I know this happens when you try to do a correction and the inventory has been moved from where it was originally recieved.  Are the items still in their receipt locations and available?

  • Community Member Profile Picture
    on at

    Thanks for reply. As far as I can see the item had been sold after the product receipt and returned back to stock status "Received"...the return transaction has a difference in one of the physical financial dimensions than the original product receipt, maybe this is the error

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