Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / How to trigger a real-...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

How to trigger a real-time/on demand workflow when the user clicks link in the email

(0) ShareShare
ReportReport
Posted on by Community Member

Hi Experts,

1. Is it possible to trigger on demand workflow/real time workflow when a user clicks URL in the email? IF yes, how?

2. The workflow will update a certain Yes/No field in Contact entity then run a PowerAutomate flow. How to do this?

Thanks

  • GirishS Profile Picture
    GirishS 27,825 Moderator on at
    RE: How to trigger a real-time/on demand workflow when the user clicks link in the email

    You can use business events available in d365 - Just create custom business event and logical flow to trigger.

    docs.microsoft.com/.../home-page

    docs.microsoft.com/.../business-events-dev-doc

  • Suggested answer
    Luke Thomas Profile Picture
    Luke Thomas on at
    RE: How to trigger a real-time/on demand workflow when the user clicks link in the email

    If the email link directs them to a webpage that sends an HTTP request to power automate, then yes. Use the HTTP Request trigger in your Power Automate flow and have it take a json with the contact record ID (probably passed from the email link url parameters), retrieve row by ID -> Update row.  You can use ajax via JavaScript on your webpage to send the HTTP Request.

  • Nya Profile Picture
    Nya 29,060 on at
    RE: How to trigger a real-time/on demand workflow when the user clicks link in the email

    Hi,

    1. Unfortunately, it cannot be achieved.
    2. If the field in Contact entity is updated, you can use the following trigger to run the flow. For example, the field is the Business Phone. (Its schema name is telephone1.)

    pastedimage1633417018558v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Adis Profile Picture

Adis 136 Super User 2025 Season 1

#2
Sohail Ahmed Profile Picture

Sohail Ahmed 81

#3
Jonas "Jones" Melgaard Profile Picture

Jonas "Jones" Melgaard 77 Super User 2025 Season 1

Last month Overall leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans