Hello Friends
I am creating Mail to Case and I have configured queue and Automatic record creation and update rule.
Issue is, when I send mail to gmail account and mail is not showing in cases.
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I have seen this answer but I didn't get any solution. still I am unable to get the mail into Cases. do you have any other solution?
Sorry, it was a duplicate post.
Hi Sikhwal,
Please refer the following community thread. Hope this helps you.
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