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Customer Insights - Journeys forum

Can you identify an add attendee registration

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Posted on by 180

Hi

Does anyone know if you have a record that comes from the event portal as an add attendee is there an identifier/flag to indicate in the registrations the contact/record was registered by add attendee?

Brad

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  • Suggested answer
    Abhinav Sunku Profile Picture
    350 on at

    Hi Brad,

    As per my understanding, it seems like there is no Identifier/flag as of now to indicate that the contact/record was registered by add attendee.

    I suggest you visit our Ideas portal and add this feature request. Our PMs regularly review and community votes do impact the roadmap.

    Hope it helps,

    Best Regards,

    Abhinav sunku.

    “If this has answered your question, please mark as Verified!”

  • cloflyMao Profile Picture
    25,210 on at

    Hi Brad,

    You could add an event custom registration field to your registration form and set it to required field..

    3022.png

    Then you can find relevant contacts from event in Registration responses table.

    73248.png

    Regards,

    Clofly

  • Baggie9 Profile Picture
    180 on at

    Thanks Clofly but can you explain a bit further? Are you suggesting with the custom registration field you make one called add attendee for example yes or no. If you invitee selects yes when registering the attendee we can use this in the registration records?

  • Suggested answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Brad,

    A custom registration field can be follow type:

    ·Simple Text

    ·Boolean(Yes/No)

    ·Single Choice

    ·Multiple Choice

    If invitee populate this type of field, it will generate record called Registration response.

    For your example yes/no, it's a boolean type customer registration field.

    Now I add such field to my event page.

    attendeeboolean.JPG

    Obviously a response record with anwser Yes will be generated.

    response.JPG

    And also for No.

    However, I met an issue in my environment that response record with anwser No won't be generated if I not check the field at first name, only when I check and then uncheck the field will also generate No type records.

    Now I found a more effective way to filter out contacts from registration, which not requires we add custom registration field to event form.

    A field called Originating event in Contact entity could be identifier/flag what we want. If a contact has registration event, this field will contains data.

    So I add a view(Contacts with registration view) for contact entity in customization with filter criteria in screenshot below:

    7242.JPG

    Then all contacts that have event registration record will be filtered out, we can either see their registrated event in this view.

    333filter.JPG

    Regards,

    Clofly

  • Suggested answer
    Wouter Madou Profile Picture
    3,392 on at

    The thing I'd try to do is create a view with the following two fields: "Correlation id" and "Registration Id'.

    Sort this view on Correlation Id first and Registration Id next.

    You will see (- but not confirmed as 100% error free -) that all registrations per original + add attendees have the same correlation id.

    The lowest Registration ID seems to be the registrator and the others are added via the 'add attendee'.

    pastedimage1562776252262v2.png

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