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PayPal Payment Services - Should Link Work On PDF or Only In Emails?

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Posted on by NK-18111617-0

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I've reviewed everything and the standard PayPal extension is install and setup within Business Central. When I create a sales invoice or posted sales invoice PDF it shows the PayPal link and icon, but there the link doesn't work. If I just send it via email, the link in the email works. Shouldn't the link in the PDF work as well?

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Dynamics 365 Business Central

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Ramesh Kumar 7,529 Super User 2025 Season 2 on at

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Hi,

You need to make changes to report layout format using RDLC and reload the report.

https://learn.microsoft.com/en-ca/dynamics365/business-central/ui-rdlc-report-layouts

Thanks

Ramesh

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Valentin Castravet 31,485 Super User 2025 Season 2 on at

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Can you clarify what you mean by "the link doesn't work"? Is it not a clickable hyperlink, or is the URL incorrect?

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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NK-18111617-0 155 on at

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@Valentin Castravet the link is not clickable at all. However, in the report layout it looks correct.

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YUN ZHU 95,748 Super User 2025 Season 2 on at

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Could you share the PDF? This seems a bit strange, maybe it's a pdf software issue.

Thanks.

ZHU

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Khushbu Rajvi. 20,647 Super User 2025 Season 2 on at

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Hope this helps:https://learn.microsoft.com/en-us/dynamics365/business-central/ui-extensions-paypal-payments-standard

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Stella Glennon 63 on at

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It sounds like you're dealing with an issue where PayPal links aren’t working in PDFs, which is likely due to the limitations of how PDFs handle interactive content. While email clients generally support clickable links, PDFs sometimes don’t recognize them as active, depending on how they’re formatted. You might need to review the settings in your Business Central or adjust the configuration for PDF exports to make sure the link is clickable. On a different note, if you're looking to relax after dealing with these issues, https://casinosanalyzer.com/online-casinos could be worth checking out. It provides detailed reviews of trusted online platforms, helping you find secure sites with reliable payment options, like PayPal, so you can enjoy some downtime while knowing you're engaging with reputable services.

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