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Is there any solution that I revert or delete the posted sales invoices from gl accounts?

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Posted on by Alina Fahim Ibrahim

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Is there any solution that I revert or delete the posted sales invoices from gl accounts?

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Dynamics 365 Business Central

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Hein Kruger 629 on at

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You can revert the Posted Sales Invoice by applying a Sales Credit Memo.
1. Create a new Sales Credit Memo

2. Add the Customer No that was applied to the Posted Sales Invoice

3. Click "Get Posted Document Lines to Reverse" in the Ribbon. (if you want to reverse only some lines)

4. Select "Copy Document" if you want to reverse the whole Posted Sales Invoice

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Alina Fahim Ibrahim 194 on at

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@Hein Kruger :

Hi ,

I try your solution but it did not worked .It did not remove the entry from the gl account which I have to revert. I created a new line after creating a sales credit memo.

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Ahmed Mohamed Rafik 3,049 User Group Leader on at

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In Business Central, once a sales invoice is posted, it cannot be directly deleted or reversed from the General Ledger (GL) because it impacts financial records.

The most common approach to "reversing" a posted sales invoice is to create and post a Credit Memo. This action essentially reverses the impact of the original sales invoice by crediting the same accounts that the invoice originally debited.

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Khushbu Rajvi. 20,275 Super User 2025 Season 2 on at

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You cannot delete a posted sales invoice directly. Instead, you can reverse it by creating a Sales Credit Memo to offset the original invoice. This credit memo will create entries in the General Ledger (GL) to "reverse" the impact of the invoice.

https://community.dynamics.com/blogs/post/?postid=2541ef0f-bacf-481c-8e83-cd5ce83a88bd

https://learn.microsoft.com/en-us/dynamics365/business-central/sales-how-correct-cancel-sales-invoice

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YUN ZHU 95,331 Super User 2025 Season 2 on at

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Hi, hope the following helps.

Dynamics 365 Business Central: Can we delete Posted Documents (Posted invoices and credit memos)???

https://yzhums.com/34478/

Dynamics 365 Business Central: Can we insert/modify/delete posted data (Posted Documents & Posted Entries) via AL???

https://yzhums.com/54657/

Thanks.

ZHU

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Valentin Castravet 31,340 Super User 2025 Season 2 on at

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As mentioned, you will need to create a credit memo to reverse the posted transactions.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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