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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Is there any solution ...
Small and medium business | Business Central, N...
Suggested Answer

Is there any solution that I revert or delete the posted sales invoices from gl accounts?

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Posted on by Alina Fahim Ibrahim 204
Is there any solution that I revert or delete the posted sales invoices from gl accounts?
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Dynamics 365 Business Central
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  • Suggested answer
    Hein Kruger Profile Picture
    Hein Kruger 666 on at
    You can revert the Posted Sales Invoice by applying a Sales Credit Memo.
    1. Create a new Sales Credit Memo
    2. Add the Customer No that was applied to the Posted Sales Invoice
    3. Click "Get Posted Document Lines to Reverse" in the Ribbon.  (if you want to reverse only some lines)
    4. Select "Copy Document" if you want to reverse the whole Posted Sales Invoice

  • Alina Fahim Ibrahim Profile Picture
    Alina Fahim Ibrahim 204 on at
    Hi ,
    I try your solution but it did not worked .It did not remove the entry from the gl account which I have to revert. I created a new line after creating a sales credit memo.
  • Suggested answer
    Ahmed Mohamed Rafik Profile Picture
    Ahmed Mohamed Rafik 3,049 User Group Leader on at
    In Business Central, once a sales invoice is posted, it cannot be directly deleted or reversed from the General Ledger (GL) because it impacts financial records.
     
    The most common approach to "reversing" a posted sales invoice is to create and post a Credit Memo. This action essentially reverses the impact of the original sales invoice by crediting the same accounts that the invoice originally debited.
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 22,424 Super User 2026 Season 1 on at
    You cannot delete a posted sales invoice directly. Instead, you can reverse it by creating a Sales Credit Memo to offset the original invoice. This credit memo will create entries in the General Ledger (GL) to "reverse" the impact of the invoice.
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 100,974 Super User 2026 Season 1 on at
    Hi, hope the following helps.
    Dynamics 365 Business Central: Can we delete Posted Documents (Posted invoices and credit memos)???
    Dynamics 365 Business Central: Can we insert/modify/delete posted data (Posted Documents & Posted Entries) via AL???
     
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 32,689 Super User 2026 Season 1 on at
    As mentioned, you will need to create a credit memo to reverse the posted transactions. 
     

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