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Microsoft Dynamics RMS (Archived)

Has anyone actually been able to get Global Vouchers to work?

Posted on by Microsoft Employee

I have an open case but the troubleshooting steps have been basic at best and things i've already tried.

Voucher Client/Server are on the same PC as HQ Client/Server.  The ports all match up, the test connections buttons all work, ports opened on the firewall as well as firewall turned off. 

When trying to sell a Global Voucher, I just get Attempt To Connect to HQ failed.....informative.  There is ZERO documentation out there on how to setup and configure to even validate my setup is correct.

Anyone?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Has anyone actually been able to get Global Vouchers to work?

    OK...I guess I figured it out.

    The limited info contiued to repeat HQServer and HQClient must be started prior to starting VoucherServer and VoucherClient.  I decided to kill HQServer and HQClient and boom it works.  I stopped Voucher Server/Client, started HQ Server/Client and restarted Voucher Server/Client and there are no issues (at least from the store that exists where HQ Server is).

    I guess in the end you have to get it to connect once to start working?  This whole thing is strange on how it's set up.

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