Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Pop3 email route configuration failure

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

Good day

I am configuring email router on exchange server mind you that the exchange is not office 365 but a separate mail.

The outgoing email profile succeeds under smpt while the incoming profile fails under pop3.i can ping and telnet to that exchange server profile from within the installed email router server  and it succeeds.the error on router txt says cannot open mail@oncoming.com because the sever refused xx09.the error from event viewer says unable to open email at mai@oncoming.com because the server actively refused ip:port, similar to diagnostic tool,i have tried adding an inbound rule on firewall to allow the ip address and ports of exchange server on the email router server but to no success.my assumption is definitely a firewall issue that is blocking me but how do i proof beyond doubt that a firewall is an issue.i mean this errors are vegue not to the us why the connection is actively refused.

Any assistance wil be great appreciated.

Regards.

*This post is locked for comments

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Pop3 email route configuration failure

    Good day,

    The only option that worked for me was letting creating a similar account that is in Exchange server in AD and then using email router to connect to outlook 2010 instead of exchange server.I have a forwarding rule enabled in  AD that forwards emails from exchange to outlook,I then pick this emails up from outlook.

    From what I gathered the exchange mail server uses IMAP and does not support pop3 while outllook is supportive of that,now this is working

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,076 on at
    RE: Pop3 email route configuration failure

    Hi,

    See the community thread below.

    community.dynamics.com/.../187523

    The issue you face is discussed here.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,489 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,305 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans