Check won't run and month can't close unless you have invoice scanned in?

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Posted on by apwithasmile

Sorry to type step by step out but new to system.....

I key my invoices into the payables. I print my barcodes. I match up my barcodes. I scan my barcodes with invoices behind each barcode into our scanning system. It saves. Now my scanner (which is 3rd party) did not pick up a few barcodes. SO I was told that the barcodes that did not read, the check will not print for those. Is this correct? Also I was told that since tomorrow is our month end, our month end cannot close because those invoices did not scan in. Now I know I have to rescan these but it ties up the check being printed and close from not happening?

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Howard Swerdloff 845 on at

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RE: Check won't run and month can't close unless you have invoice scanned in?

What is the 3rd party application for scanning? I've worked with a couple of different ones and neither had the requirement of having to scan before checks could be printed. This might be an internal business requirement that was setup as opposed to a system requirement. I do agree with Richard that you should contact the vendor for the scanning solution, but I would also check internally to see if someone knows whether that is a business requirement or a system requirement.
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Richard Whaley 25,195 on at

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RE: Check won't run and month can't close unless you have invoice scanned in?

You have a third party product that handles the scanning. It may be preventing invoices from being included on the checks. Contact the partner or ISV that installed that component.